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Sawmill D&C LLC

Travel Customer Representative

Sawmill D&C LLC

Remote Travel Customer Representative assisting travelers with inquiries and providing trip support. Ideal for organized individuals passionate about travel and customer service.

Posted 7/28/2026full-timeRemote • 🇪🇸 SpainMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong written and verbal communication skills while providing exceptional customer service in a remote environment. Capable of efficiently resolving travel-related inquiries and issues, ensuring a positive client experience.

Highest-signal resume keywords
Customer Service ExperienceStrong Written Communication SkillsStrong Verbal Communication SkillsHighly OrganizedDetail-Oriented

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
DependableComfortable Working IndependentlyAbility to Learn New Systems QuicklyPassionate About Travel
Industry Keywords
Travel InquiriesItinerary UpdatesClient CommunicationTravel RequirementsAgency Procedures

About the role

Key responsibilities & impact
  • Assist clients remotely via email, phone, and messaging platforms
  • Answer travel-related inquiries in a clear, professional, and friendly manner
  • Support itinerary updates, cancellations, changes, and special requests
  • Provide guidance on destinations, travel requirements, and agency procedures
  • Monitor upcoming trips and proactively communicate with clients when needed
  • Resolve issues efficiently while maintaining a positive customer experience

Requirements

What you’ll need
  • Strong written and verbal communication skills
  • Customer service experience (travel, hospitality, call center, or support roles preferred)
  • Highly organized, dependable, and detail-oriented
  • Comfortable working independently in a remote environment
  • Able to learn new systems, tools, and processes quickly
  • Passionate about travel and helping others travel with confidence

Benefits

Comp & perks
  • 100% remote, work-from-home position
  • Flexible scheduling options
  • Full training and ongoing support
  • Growth opportunities within a travel-focused company
  • Access to travel-related perks and industry discounts
  • Supportive and collaborative remote team environment