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Travel Consultant
Sawmill D&C LLCRemote Travel Consultant supporting clients throughout their travel journey with Sawmill D&C LLC. Handling bookings, providing information, and ensuring client satisfaction over various communication channels.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong written and verbal communication skills while providing exceptional customer service in the travel and hospitality industry. Capable of managing client inquiries, booking modifications, and ensuring client satisfaction through attention to detail and organizational skills.
Highest-signal resume keywords
Customer Service ExperienceStrong Written Communication SkillsStrong Verbal Communication SkillsAttention to DetailTech-Savvy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Polished CommunicationEmpathyOrganizational SkillsFollow-Through
Tools & Technologies
Booking ToolsMessaging Channels
Industry Keywords
TravelTourismHospitalityClient SatisfactionTravel Documents
About the role
Key responsibilities & impact- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post-travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Requirements
What you’ll need- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow-through habits.
- Tech-savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Benefits
Comp & perks- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.