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AR Specialist 3
SavistaRemote AR Specialist collecting healthcare hospital balances and resolving insurance claims for Savista. Mentoring patient account representatives and supporting revenue cycle improvement for healthcare clients.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare reimbursement processes, including billing, claims management, and compliance with regulations. Proven ability to mentor and lead teams while maintaining strong relationships with clients and management.
Highest-signal resume keywords
Healthcare Reimbursement ExperienceClaims ManagementTeam Mentoring and LeadershipX-Claim ProficiencyMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing SubmissionClaims ReviewError IdentificationCustomer ServiceInsurance Collections
Soft Skills
Excellent Communication SkillsAbility to Maintain ConfidentialityTeam GuidanceStress Management
Tools & Technologies
Electronic Billing SystemsX-Claim
Industry Keywords
Commercial InsuranceManaged CareMedicareMedicaidCompliance Requirements
About the role
Key responsibilities & impact- Assist patients with financial aspects of hospital services and collect outstanding balances
- Mentor existing and newly hired patient account representatives
- Act as supervisor in the supervisor’s absence
- Assist supervisor with coordination and follow-up of claims from billing through final resolution
- Review and prepare claims for manual and/or electronic billing submission
- Identify billing errors requiring correction and educate coworkers to prevent repeat errors
- Review electronic billing system edits preventing clean claim processing
- Work assigned accounts daily according to productivity and quality goals
- Follow up on payment errors, low reimbursement, appeals, and denials
- Assist with training documentation for new and established staff
- Maintain supportive relationships with management and clients
- Communicate payer or client changes to other departments
- Provide team guidance on work-related questions
- Keep current with commercial and managed care pricing models, rules, and regulations
- Maintain knowledge of commercial payers and Medicare/Medicaid HMOs for the assigned project
- Maintain a professional attitude and confidentiality
- Adhere to company policies, laws, regulations, governance, and compliance requirements
- Report policy, compliance, law, and regulation violations
- Assist with internal control failure remediation and self-assessment processes
- Communicate internal control concerns and process changes to management
Requirements
What you’ll need- 5 or more years of experience in the healthcare reimbursement industry, primarily working with Commercial insurance and Managed Care carriers
- 5 years’ experience in healthcare customer service or insurance collections field
- Strong knowledge of computer billing systems, especially X-claim
- Ability to train, mentor and lead a team
- Experience working with customer support/client issue resolution management
- Proficiency with MS Office
- Excellent oral and written communication skills
- Comprehensive knowledge of the particular field
- Ability to maintain confidentiality
- Ability to follow directions, get along with others, and handle stress
- Occasionally lift and/or move up to 15 pounds
- Minimal travel may be required
Benefits
Comp & perks- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Equal Opportunity Employer