Eligibility Specialist 1, Bilingual Spanish Required

Savista

Eligibility Specialist helping U.S. patients secure Medicaid, Medicare, disability, and charity-care assistance at Savista.

Posted 8/13/2026full-time🇺🇸 United StatesJunior💰 $15 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial counseling, including Medicaid, Medicare, and Disability programs, while effectively managing patient cases and maintaining compliance with HIPAA regulations. Strong communication skills in English and Spanish facilitate clear explanations of financial options and foster trust with patients.

Highest-signal resume keywords

Financial CounselingMedicaid Program KnowledgeMedicare Program KnowledgeOrganizational SkillsBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Assistance Eligibility AssessmentDocumentation SubmissionPatient Data TrackingHealthcare Revenue Cycle KnowledgeInsurance Verification

Soft Skills

Empathetic CommunicationProblem-SolvingTrust BuildingFlexibilityTime Management

Tools & Technologies

Patient Management SystemsDatabases

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HIPAA ComplianceHealthcareFinancial CounselingCharity CareMedical Terminology

About the role

Key responsibilities & impact

Screen patients to assess financial assistance eligibility and provide compassionate guidance on available programs
Facilitate applications for Medicaid, Medicare, Disability, and hospital charity care
Ensure timely submission of accurate documentation
Liaise with patients, hospital staff, and government agencies to establish eligibility, secure funding, and resolve coverage issues
Manage multiple patient cases, prioritize tasks, meet deadlines, and follow up on pending applications
Explain financial obligations, funding options, and program details to patients
Maintain accurate and confidential records in compliance with HIPAA and organizational policies
Achieve productivity and quality metrics supporting financial counseling objectives
Use multiple systems and databases to gather, track, and report patient data
Complete special projects as assigned

Requirements

What you’ll need

High school diploma or GED
Proficiency in English and Spanish
At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling
Flexibility to provide support at nearby hospital locations within the assigned market area as needed for vacancy coverage
Strong organizational skills and ability to manage multiple priorities accurately
Excellent verbal and written communication skills
Ability to explain complex information clearly and empathetically
Ability to identify solutions to financial challenges using program knowledge
Ability to work in a fast-paced environment with changing priorities and patient needs
Genuine care for patients' needs and concerns, building trust and rapport
Ability to work effectively with colleagues, hospital staff, and external agencies
Ability to ensure documentation is accurate, complete, and submitted on time
Reliable internet connection and secure workspace
Preferred: experience in healthcare revenue cycle, financial counseling, or insurance verification
Preferred: basic knowledge of Medicaid, Medicare, and Social Security Disability programs
Preferred: knowledge of medical terminology and healthcare accounts receivable processes

Benefits

Comp & perks

Fully remote position
Full-time schedule of 40 hours per week
Hourly compensation of $15.00-$18.00 per hour
Flexible shifts available Monday through Friday between 8:30am EST and 5:00pm EST
Dedicated, secure workspace and reliable internet access provided as work requirements