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Financial Clearance Specialist II, Oncology
SavistaFinancial Clearance Specialist managing patient financial processes and insurance validations in healthcare sector. Handling pre-certification and authorization for optimal patient care and billing accuracy.
About the role
Key responsibilities & impact- Processes administrative and financial components of financial clearance including validation of insurance/benefits, medical necessity validation, routine and complex pre-certification, prior-authorization, scheduling/pre-registration, patient benefit and cost estimates, as well as pre-collection of out-of-pocket cost share and financial assistance referrals.
- Utilizes third party payer websites, real-time eligibility tools, and telephone to retrieve coverage eligibility, authorization requirements and benefit information, including copays and deductibles.
- Pre-registers patients by obtaining demographic and insurance information for registration, insurance verification, authorization, referrals, and bill processing.
- Develops and maintains a working rapport with inter-departmental personnel including ancillary departments, physician offices, and financial services.
- Assists Medicare patients with the Lifetime Reserve process where applicable.
- Reviews previous day admissions to ensure payer notification upon observation or admission.
- Answer incoming patient or client call/email requests and handle in a prompt/kind, courteous and professional manner.
- Communicate effectively with patient by simplifying complex information.
Requirements
What you’ll need- Proficient knowledge of Medicare, Medicaid MCO Plans, Manage Care and Commercial Insurances as it relates to account receivables
- Knowledge of medical terminology, anatomy and physiology, and ICD-10 and CPT/HCPCS code sets
- Minimum 3-5 years of experience in health care billing and reimbursement analysis.
- Knowledge of medical and insurance terminology.
- Excellent verbal communication, telephone etiquette, and interpersonal skills to interact with peers, superiors, patients, and members of the healthcare team and external agencies.
- Intermediate analytical skills to resolve problems and provide patient and referring physicians with information and assistance with financial clearance issues.
- Ability to prioritize work based on criticality and re-prioritize as STAT cases are submitted
- Demonstrate dependability, critical thinking, and creativity and problem-solving abilities.
- Applies critical thinking skills to identify and resolve problems proactively and identify patient responsibility
- Basic working knowledge of UB04 and Explanation of Benefits (EOB).
- Knowledge of the Patient Access and hospital billing operations of Epic.
- Outstanding organization and time management skills
- Proficient computer knowledge including MS Office with ability to enter data, sort and filter excel files
- High School Diploma or equivalent
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
health care billingreimbursement analysisICD-10 codingCPT codingHCPCS codingUB04 knowledgeExplanation of Benefits (EOB)Medicare knowledgeMedicaid MCO Plans knowledgemanaged care knowledge
Soft Skills
verbal communicationtelephone etiquetteinterpersonal skillsanalytical skillscritical thinkingproblem-solvingdependabilitycreativityorganization skillstime management