Engineer

• Assist with racking, stacking, and cabling of servers, switches, and storage devices.
• Help set up mobile device testing infrastructure in device farm environments.
• Support basic hardware installations, upgrades, and physical maintenance.
• Monitor and report on power usage and rack-level connectivity.
• Perform basic diagnostics on hardware and cables.
• Provide hands-on support under guidance from remote engineers (smart hands).
• Maintain and update asset inventory systems.
• Monitor alerts and escalate incidents as needed.
• Follow established protocols for physical access to data center environments.
• Escort vendors and visitors as required and log access appropriately.
• Track equipment shipments and log hardware check-ins/outs.
• Assist with regular inventory audits and organization of parts/tools.
• Help process RMAs and coordinate return of faulty hardware.
• Maintain accurate records of tasks, installations, and incidents.
• Contribute to knowledge base updates and process documentation as needed.
• Help prepare and organize real mobile devices for lab and device farm environments.
• Follow instructions to connect and maintain devices used for testing purposes.
• Assist teams by gathering logs and reporting basic device or connectivity issues across Android, iOS, and other platforms.
• Provide hands-on support for Linux, macOS, Android, and iOS systems as instructed.
• Use remote management tools like iDRAC, iLO, or similar interfaces to perform basic checks or reboots under direction.
• Monitor infrastructure using predefined dashboards and tools (e.g., Prometheus, Zabbix, Nagios) and escalate alerts as needed.

Data Center Engineer

WMS Engineer

Senior Disaster Recovery Engineer

Dynamics Engineer

Civil Project Engineer

Team Lead – Forward Deployed Engineer