Product Manager

Satori Analytics

CVM Product Manager at Satori Analytics managing data-driven customer value management campaigns in telecommunications. Engaging in full campaign lifecycle and cross-functional collaboration for a major telco enterprise.

Posted 7/2/2026full-timeAthens • 🇬🇷 GreeceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

**What Your Day Might Look Like:**
- Design, develop, and execute proactive, below-the-line targeted campaigns — covering migration, renewal, upsell, and cross-sell — aligned with enterprise mobile commercial objectives.
- Manage the full campaign lifecycle: audience selection, offer definition, channel strategy, scheduling, and post-campaign evaluation.
- Help track campaign performance against key metrics (conversion rate, revenue uplift, NPS) and flag optimisation opportunities.
- Analyse customer datasets to identify behavioural patterns, commercial opportunities, and target populations.
- Use analytical and data-mining tools (primarily IBM SPSS Modeller) to support segmentation and targeting decisions.
- Assist in building and refining customer segmentation models as your skills develop.
- Prepare and maintain regular campaign performance reports and presentations.
- Support cross-functional teams (Product, Analytics, Sales, Finance, CRM) with data and insight inputs.
- Translate analytical findings into clear summaries for business stakeholders.

Requirements

What you’ll need

**Your Superpowers🚀:**
- 4+ years of experience in CVM, CRM, marketing analytics, data analysis, or a closely related field ideally within telecoms or another high-complexity, data-rich industry
- Exposure to analytical or data-mining tools; familiarity with IBM SPSS Modeller is a plus but not a prerequisite — we care more about your analytical mindset than a specific tool.
- Some understanding of customer lifecycle concepts (retention, upsell, churn) is welcome; B2B or telecoms experience is a bonus, not a requirement.
- Comfort working with data and a genuine interest in translating numbers into business stories.
- Basic SQL or experience with CRM/campaign management platforms is appreciated.
**Your traits:**
- Analytical curiosity — you ask 'why' when looking at data and enjoy digging into what's behind a trend.
- Organised and reliable — you manage your time well and follow through on commitments even when priorities shift.
- Comfortable with complexity — you don't need everything perfectly defined before you start; you're happy to ask questions and figure things out.
- A collaborative, team-first attitude — good communication matters as much as technical skill.
- A willingness to learn the telecoms business from the ground up.
- Degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or a related analytical discipline — or equivalent practical experience.
- Good command of English (written and verbal).

Benefits

Comp & perks

**Perks on Perks:**
- Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
- Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
- Private insurance, top-tier tech gear, and the chance to work with a stellar crew.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CVMCRMMarketing AnalyticsData AnalysisCustomer Lifecycle ConceptsAnalytical ToolsSegmentation ModelsPerformance MetricsCampaign Performance ReportingData Mining

Soft Skills

Analytical CuriosityOrganisedCollaborativeAdaptabilityCommunication