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Freelance Customer Support – Dutch, Polish, English
Sam MediaPart-time customer care agent resolving inquiries with a focus on customer satisfaction. Managing interactions via chat, email, and calls in a multicultural company setup.
About the role
Key responsibilities & impact- Handle customer inquiries and resolve issues
- Enhance overall customer satisfaction through effective communication
- Manage customer interactions via chat, email, and inbound/outbound calls
Requirements
What you’ll need- Fluent in Dutch/Polish and English, additional will be added advantage.
- At least 1 year of relevant customer care experience
- Available to work according to approximate Europe time zone: 9:00 AM - 6:00 PM (Monday to Friday) Three hours per day
Benefits
Comp & perks- Ability to fully work remote
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
effective communicationcustomer satisfactionissue resolutioncustomer interaction management