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Sam Media

Freelance Customer Support – Dutch, Polish, English

Sam Media

Part-time customer care agent resolving inquiries with a focus on customer satisfaction. Managing interactions via chat, email, and calls in a multicultural company setup.

Posted 6/24/2026part-timeRemote • 🇪🇺 Anywhere in EuropeJunior💰 €5 - €9 per hourWebsite

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Soft Skills
effective communicationcustomer satisfactionissue resolutioncustomer interaction management
Industry Keywords
customer careinbound callsoutbound callschat supportemail supportFluent in DutchFluent in PolishFluent in EnglishEurope time zonecustomer inquiries

About the role

Key responsibilities & impact
  • Handle customer inquiries and resolve issues
  • Enhance overall customer satisfaction through effective communication
  • Manage customer interactions via chat, email, and inbound/outbound calls

Requirements

What you’ll need
  • Fluent in Dutch/Polish and English, additional will be added advantage.
  • At least 1 year of relevant customer care experience
  • Available to work according to approximate Europe time zone: 9:00 AM - 6:00 PM (Monday to Friday) Three hours per day

Benefits

Comp & perks
  • Ability to fully work remote