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Freelance Customer Support – Norwegian/Swedish, English
Sam MediaPart-time customer care agent for international company handling inquiries via chat, email, and calls. Possibility of transitioning to a full-time position in the future.
About the role
Key responsibilities & impact- Handle customer inquiries and resolve issues
- Enhance overall customer satisfaction through effective communication
- Manage customer interactions via chat, email, and inbound/outbound calls
Requirements
What you’ll need- Fluent in Norwegian/Swedish and English, additional will be an added advantage
- At least 1 year of relevant customer care experience
- Available to work according to approximate Europe time zone: 9:00 AM - 6:00 PM (Monday to Friday)
- Three hours per day
Benefits
Comp & perks- Ability to fully work remote
- Vibrant social culture including team nights and regular company activity days
- Recognition and reward culture
ATS Keywords
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Soft Skills
effective communicationcustomer satisfactionissue resolution