Engineering Manager – Enterprise

Salla E-Commerce Platform

Engineering Manager overseeing Enterprise Solutions team, serving Class A and Premium merchants with hands-on leadership and technical execution responsibilities.

Posted 7/12/2026full-timeMakkah • 🇸🇦 Saudi ArabiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Solutions Engineering and Technical Delivery Management, with a strong focus on e-commerce architectures, integrations, and client success. Proven ability to lead teams, manage complex projects, and ensure high-quality technical delivery for enterprise clients.

Highest-signal resume keywords

Solutions EngineeringE-Commerce ArchitecturesTechnical Delivery ManagementPeople LeadershipClient Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-Commerce ArchitecturesAPI-First IntegrationsERP IntegrationsWeb TechnologiesTechnical ExecutionProject ManagementPerformance TrackingCustomization FrameworksService Level AgreementsData Migration

Soft Skills

People ManagementClient Expectation ManagementDe-Escalation SkillsTeam DevelopmentCross-Functional Coordination

Industry Keywords

Enterprise ServicesB2B ClientsTechnical DeliveryConsultative SellingRetention Strategies

Tech Stack

Tools & technologies

ERPGo

About the role

Key responsibilities & impact

Team Leadership & Delivery Management
- People Management: Hire, coach, and grow a core team of solutions engineers and technical leads, setting clear goals, providing regular feedback, and building a high-performing delivery culture.
- Resource Coordination: Coordinate “on-demand” technical squads drawn from other engineering units to fulfill specific project requirements, balancing capacity across concurrent enterprise engagements.
- Delivery Standards: Establish and enforce rigorous engineering standards for project delivery, ensuring custom builds are scalable, maintainable, and aligned with the core platform architecture.
- Service Catalog Input: Contribute to the definition and evolution of the premium technical services catalog (custom development, advanced consultancy, dedicated support), bringing delivery-side insight to leadership decisions.
Enterprise Services & Custom Solutions Delivery
- Technical Execution of Contracts: Own the technical execution of premium contracts overseeing the scoping, estimation, and delivery of custom requirements, including bespoke themes and specialized API integrations.
- SLA & Performance Tracking: Enforce Service Level Agreements (SLAs) for custom deliverables, tracking milestone completion, delivery quality, and billing triggers to support service profitability and client satisfaction.
- Merchant–Salla Liaison: Act as a senior technical point of contact for premium accounts, translating complex business needs into actionable, well-scoped engineering tasks for the team.
Enterprise Onboarding & Technical Implementation
- Accelerated Time-to-Value: Lead the technical coordination for new Class A merchants, ensuring complex data migrations, ERP integrations, and store setups are executed swiftly to minimize the time between signing and “Go Live.”
- Cross-Functional Coordination: Serve as the central bridge between the merchant, internal engineering squads, and customer support, proactively removing technical blockers that threaten onboarding timelines.
- Dynamic Resource Allocation: Orchestrate ad-hoc, on-demand technical teams formed from various internal units to tackle specific, time-sensitive onboarding challenges for key accounts.
Scalable Customization & Market Adaptation
- Customization Frameworks: Develop engineering frameworks that allow custom solutions to be delivered for global brands without creating technical debt, keeping regional customizations compatible with the core global platform.
- Regional Enterprise Needs: Support the adaptation of enterprise service offerings to international markets, including integrations with regional ERP systems and compliance with local enterprise data governance requirements where needed.
Client Success & Pre-Sales Support
- Consultative Selling Support: Partner with the Sales team during the pre-sales process for high-value prospects to validate technical feasibility and scope potential service contracts.
- Retention through Quality: Ensure the quality of technical delivery fosters long-term loyalty among premium merchants, making the team a driver of retention and upsell opportunities.

Requirements

What you’ll need

Experience: 7+ years in Solutions Engineering, Software Engineering, or Professional Services, with 2+ years directly managing engineering or technical delivery teams serving Enterprise/B2B clients.
Technical Proficiency: Strong understanding of e-commerce architectures (Headless, API-first), integrations (ERPs, CRM), and web technologies. You must be able to speak the language of both engineers and business owners.
Delivery Management: Proven experience managing complex, multi-stakeholder projects with strict deadlines and commercial contracts.
People Leadership: Demonstrated ability to hire, develop, and retain strong engineers, and to manage performance in a client-facing delivery environment.
Communication: Exceptional ability to manage client expectations and de-escalate critical technical situations.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Salla E-Commerce Platform Website LinkedIn All Job Openings 51 - 200 employees مستقبل التجارة الإلكترونية، ابدأ تجارتك بسهولة 🛒 Engineering Manager – Enterprise 🔥 4 hours ago 🏢🏡 Makkah – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👮‍♀️ Software Engineering Manager ERP Go Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Team Leadership & Delivery Management
- People Management: Hire, coach, and grow a core team of solutions engineers and technical leads, setting clear goals, providing regular feedback, and building a high-performing delivery culture.
- Resource Coordination: Coordinate “on-demand” technical squads drawn from other engineering units to fulfill specific project requirements, balancing capacity across concurrent enterprise engagements.
- Delivery Standards: Establish and enforce rigorous engineering standards for project delivery, ensuring custom builds are scalable, maintainable, and aligned with the core platform architecture.
- Service Catalog Input: Contribute to the definition and evolution of the premium technical services catalog (custom development, advanced consultancy, dedicated support), bringing delivery-side insight to leadership decisions.
Enterprise Services & Custom Solutions Delivery
- Technical Execution of Contracts: Own the technical execution of premium contracts overseeing the scoping, estimation, and delivery of custom requirements, including bespoke themes and specialized API integrations.
- SLA & Performance Tracking: Enforce Service Level Agreements (SLAs) for custom deliverables, tracking milestone completion, delivery quality, and billing triggers to support service profitability and client satisfaction.
- Merchant–Salla Liaison: Act as a senior technical point of contact for premium accounts, translating complex business needs into actionable, well-scoped engineering tasks for the team.
Enterprise Onboarding & Technical Implementation
- Accelerated Time-to-Value: Lead the technical coordination for new Class A merchants, ensuring complex data migrations, ERP integrations, and store setups are executed swiftly to minimize the time between signing and “Go Live.”
- Cross-Functional Coordination: Serve as the central bridge between the merchant, internal engineering squads, and customer support, proactively removing technical blockers that threaten onboarding timelines.
- Dynamic Resource Allocation: Orchestrate ad-hoc, on-demand technical teams formed from various internal units to tackle specific, time-sensitive onboarding challenges for key accounts.
Scalable Customization & Market Adaptation
- Customization Frameworks: Develop engineering frameworks that allow custom solutions to be delivered for global brands without creating technical debt, keeping regional customizations compatible with the core global platform.
- Regional Enterprise Needs: Support the adaptation of enterprise service offerings to international markets, including integrations with regional ERP systems and compliance with local enterprise data governance requirements where needed.
Client Success & Pre-Sales Support
- Consultative Selling Support: Partner with the Sales team during the pre-sales process for high-value prospects to validate technical feasibility and scope potential service contracts.
- Retention through Quality: Ensure the quality of technical delivery fosters long-term loyalty among premium merchants, making the team a driver of retention and upsell opportunities. 🎯 Requirements
Experience: 7+ years in Solutions Engineering, Software Engineering, or Professional Services, with 2+ years directly managing engineering or technical delivery teams serving Enterprise/B2B clients.
Technical Proficiency: Strong understanding of e-commerce architectures (Headless, API-first), integrations (ERPs, CRM), and web technologies. You must be able to speak the language of both engineers and business owners.
Delivery Management: Proven experience managing complex, multi-stakeholder projects with strict deadlines and commercial contracts.
People Leadership: Demonstrated ability to hire, develop, and retain strong engineers, and to manage performance in a client-facing delivery environment.
Communication: Exceptional ability to manage client expectations and de-escalate critical technical situations. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs