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About the role
Key responsibilities & impact- Translate the Product Roadmap into clear business requirements, user stories, and functional specs.
- Act as the bridge between business and AI/tech teams, ensuring alignment and smooth delivery.
- Document and optimize process flows, workflows, and functional specifications, identifying opportunities for automation and AI integration.
- Improve business processes by spotting inefficiencies and proposing AI-powered solutions (chatbots, digital assistants, intelligent agents).
- Work closely with stakeholders to align priorities, manage expectations, and track progress.
- Support testing, rollout, and adoption of new digital and AI-enabled solutions.
- Provide insights and reporting on performance, KPIs, and adoption metrics to guide decision-making.
- Demonstrate a proactive commitment to transition into a management or leadership role as the team and portfolio expand.
Requirements
What you’ll need- 4+ years of experience as a Business Analyst/Consultant
- Experience deploying and scaling AI solutions (chatbots, VAs, speech-to-text, digital assistants).
- Solid skills in requirements gathering, process mapping, and gap analysis.
- Excellent stakeholder management and communication skills.
- Fluency in English and French/Dutch.
Benefits
Comp & perks- A competitive salary and benefits package.
- Working on cutting-edge projects with leading banking clients, in a startup environment
- Exposure to a wide array of AI and data science technologies.
- Mentorship from Directors and Partners with backgrounds from renowned companies like Google, PayPal, Semetis, and Sia Partners.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements gatheringprocess mappinggap analysisAI solutions deploymentchatbotsvirtual assistantsspeech-to-textdigital assistantsfunctional specificationsperformance reporting
Soft Skills
stakeholder managementcommunicationproactive commitmentalignmentexpectation managementtracking progressinsight generationdecision-making