Field Service Technician

SAIC

Field Service Technician maintaining LPR, RFID, network, and communications equipment for SAIC. Supporting Customs and Border Protection infrastructure across Tucson-area border sites.

Posted 8/11/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical skills in troubleshooting and repairing complex electronic and mechanical systems, with proficiency in diagnostic tools and low-voltage electrical wiring principles. Capable of collaborating with internal teams and external vendors while adhering to security and safety policies.

Highest-signal resume keywords

Field Service Technician ExperienceEquipment Installation ExperienceTroubleshooting Complex SystemsLow-Voltage Electrical WiringCAT 6 Signal Cabling Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairing Electronic SystemsRepairing Mechanical SystemsLow-Voltage Electrical WiringCAT 6 Signal CablingDiagnostic Tools ProficiencyMicrosoft Word ProficiencyMicrosoft Excel ProficiencyEquipment MaintenanceInstallation of Equipment

Soft Skills

Professional InteractionCollaboration

Tools & Technologies

Hand ToolsPower ToolsComputer Software for Maintenance

Certifications & Qualifications

DHS Public TrustCBP Background Investigation

Industry Keywords

Ports of EntrySAIC SpecificationsOSHA ComplianceIT SecurityOperations Security

About the role

Key responsibilities & impact

Perform routine maintenance and inspections at Ports of Entry on deployed equipment, including License Plate Reader (LPR) equipment, RFID, network/power, signage, and communication devices
Diagnose and troubleshoot equipment malfunctions, identify root causes, and implement timely repairs to minimize downtime
Install new equipment and systems according to SAIC specifications and SOPs
Collaborate with internal teams and external vendors on equipment upgrades, replacements, and enhancements
Follow CBP and SAIC IT security, physical security, operations security, OSHA, and local safety policies
Document equipment maintenance activities, maintenance schedules, repair histories, and inventory levels
Respond to emergency repair requests and provide on-call support as needed during Monday-Friday business hours
Interact professionally with CBP personnel, Border Patrol, vendors, and the traveling public
Travel to US Customs Ports of Entry and Border Patrol locations in the Tucson region and potentially other US border locations for installations and ticket resolutions

Requirements

What you’ll need

Bachelor’s degree and 2 years of experience required; an additional 4 years of experience may substitute for the degree
6 years of Field Service Technician or Equipment Installation Technician experience highly preferred
Currently residing in the Tucson area
Ability to drive daily to job sites up to 150 miles away
Strong technical skills troubleshooting and repairing complex electronic and mechanical systems
Proficiency in Microsoft Word and Excel and ability to write reports
Proficiency with diagnostic tools, hand tools, power tools, and computer software for equipment maintenance and repair
Strong understanding of low-voltage electrical wiring principles
Technical proficiency with CAT 6 signal cabling, including testing and termination
Ability to travel to other US border locations for up to two weeks
US citizenship required
Ability to obtain DHS Public Trust before starting
CBP Background Investigation drug screen required before starting

Benefits

Comp & perks

Mileage will be reimbursed at the prevailing government rate
Substantial toolkit to support installation and maintenance activities will be provided