Field Service Technician

SAIC

Field Service Technician maintaining border-security technology for SAIC. Performing repairs, installations, inspections, and troubleshooting across Tucson-area border facilities.

Posted 8/4/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical skills in troubleshooting and repairing complex electronic and mechanical systems, with proficiency in diagnostic tools and low-voltage electrical wiring principles. Capable of maintaining accurate records and documentation while effectively communicating technical information to non-technical stakeholders.

Highest-signal resume keywords

Field Service Technician ExperienceEquipment Installation ExperienceTechnical Proficiency with CAT 6 Signal CablingMultimode Fiber Installation and TroubleshootingDHS Public Trust Eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting Complex SystemsEquipment MaintenanceLow-Voltage Electrical WiringDiagnostic Tools ProficiencyPower Tools ProficiencyHand Tools ProficiencyReport WritingTechnical Communication

Soft Skills

CollaborationFlexibilityIndependence

Tools & Technologies

Microsoft WordMicrosoft Excel

Certifications & Qualifications

DHS Public TrustCBP Background Investigation

Industry Keywords

Ports of EntrySAIC SpecificationsOSHA ComplianceEquipment UpgradesEmergency Repair Requests

About the role

Key responsibilities & impact

Perform routine maintenance and inspections at Ports of Entry on deployed equipment, including License Plate Reader (LPR) equipment, RFID, network/power, signage, and communication devices
Diagnose and troubleshoot equipment malfunctions, identify root causes, and implement timely repairs to minimize downtime
Install new equipment and systems according to SAIC specifications and SOPs
Collaborate with internal teams and external vendors on equipment upgrades, replacements, and enhancements
Adhere to CBP and SAIC IT security, physical security, operations security, OSHA, and local safety requirements
Document equipment maintenance activities, schedules, repair histories, and inventory levels
Respond to emergency repair requests and provide on-call support as needed during Monday-Friday business hours
Interact professionally with CBP personnel, Border Patrol, vendors, and the traveling public
Travel to US Customs Ports of Entry and Border Patrol locations in the Tucson region and potentially other US border locations for installations and ticket resolutions

Requirements

What you’ll need

Bachelor's degree and 2 years of experience required; an additional 4 years of experience may substitute for the degree
6 years of Field Service Technician or Equipment Installation Technician experience highly preferred
Must currently reside in the Tucson area
Ability to drive daily to job sites up to 150 miles away
Strong technical skills troubleshooting and repairing complex electronic and mechanical systems
Proficiency in Microsoft Word and Excel and ability to write reports
Proficiency with diagnostic tools, hand tools, power tools, and computer software for equipment maintenance and repair
Ability to convey technical information clearly to non-technical stakeholders
Ability to maintain accurate records and documentation
Ability to work independently with minimal supervision and collaborate within a team
Flexibility to adapt to changing priorities and schedules
Understanding of basic low-voltage electrical wiring principles
Technical proficiency with CAT 6 signal cabling, including testing and termination
May travel to other US border locations for up to two weeks
US citizenship required
Must be able to obtain DHS Public Trust before starting
CBP Background Investigation requires a drug screen before starting
Multimode fiber installation and troubleshooting strongly desired
Active DHS Public Trust highly desired

Benefits

Comp & perks

Mileage will be reimbursed at the prevailing government rate
Substantial toolkit to support installation and maintenance activities will be provided