Principal UX Researcher

Safewill

Principal UX Researcher shaping product strategies and driving insights for Safewill's estate planning technology. You’ll lead research efforts embedded within product teams for high-impact decision making.

Posted 5/3/2026full-timeSydney • 🇦🇺 AustraliaLeadWebsite

About the role

Key responsibilities & impact

Drive discovery and turn insights into clear problems, opportunities and product direction
Own the research strategy across key domains
Design and run end-to-end research from early exploration through to evaluative work
Combine qualitative and quantitative methods for customer understanding
Shape product strategy and roadmap through evidence

Requirements

What you’ll need

5+ years in UX research, product research, or a similar role
Experience in startup, scaleup, or B2B2C environments
Strong across both generative and evaluative research
Ability to influence cross-functional teams without relying on authority
Comfortable with ambiguity and capable of clear, actionable insight

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX researchproduct researchgenerative researchevaluative researchqualitative methodsquantitative methods

Soft Skills

influencecross-functional collaborationproblem-solvingadaptabilityinsight generation