Associate Vice President – Digital Operations

Safelite

Transformational leader for Digital Operations at Safelite. Building operational models to connect strategies to execution across the digital portfolio.

Posted 7/8/2026full-timeColumbus • Illinois, Minnesota, Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Build the Operating System for Digital
Own the operating model that connects strategy, investment, and execution across our Digital organization.
Establish the portfolio management disciplines that create transparency, accountability, and predictability.
Build the governance, planning, goal-setting, and performance management systems that allow teams to scale effectively.
Create clear visibility into priorities, investments, business outcomes, risks, and delivery commitments.
Build the framework that directly links digital initiatives to financial and business outcomes.
Partner with Product, Finance, Analytics, and business leaders to define, validate, and measure value realization.
Create a clear line of sight from strategic investments to growth, efficiency, customer outcomes, and enterprise performance.
Help leadership make better decisions through data, insight, and transparency.
Lead portfolio planning across multiple product domains and investment horizons.
Develop prioritization frameworks that ensure resources are focused on the highest-value opportunities.
Balance near-term performance needs with long-term innovation and transformation goals.
Guide trade-off decisions in a fast-moving environment where priorities evolve rapidly.
Create operating rhythms that enable teams to move with greater speed and confidence.
Improve how Product, Design, Engineering, Data, and Business teams work together to deliver results.
Identify bottlenecks, eliminate unnecessary complexity, and improve organizational effectiveness.
Drive continuous improvement in planning, delivery, and decision-making processes.
Champion the use of AI throughout the product lifecycle.
Develop frameworks, tools, workflows, and practices that help teams leverage AI to improve speed, quality, and outcomes.
Partner with leaders across Digital to create an AI-enabled operating model that becomes a competitive advantage.
Help shape how a modern enterprise integrates AI into daily work and strategic execution.

Requirements

What you’ll need

8+ years of leadership experience in Product Operations, Business Operations, Strategic Planning, Portfolio Management, or a related function.
Proven success building and scaling operational capabilities within product-led, technology-forward organizations.
Experience connecting investment decisions and product portfolios to measurable business and financial outcomes.
Demonstrated ability to create planning frameworks, operating rhythms, prioritization models, and governance structures that improve execution.
Strong analytical capabilities and experience using data to influence strategy and decision-making.
Experience driving AI adoption, modern ways of working, or digital transformation initiatives.
Exceptional communication and executive influence skills.
Ability to lead through ambiguity and build alignment across diverse stakeholder groups.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operational CapabilitiesPlanning FrameworksGovernance StructuresPrioritization ModelsPerformance Management Systems

Soft Skills

Exceptional CommunicationExecutive InfluenceAbility to Lead Through Ambiguity