Safelite

Regional Safety and Quality Manager

Safelite

full-time

Posted on:

Location Type: Hybrid

Location: Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Overseeing and managing all training and quality control activities within the designated region.
  • Ensuring adherence to new technician training and certifications, driving down cost of quality and casualty loss claims, and acting as the regional health and safety partner.
  • Driving consistency & execution of training programs.
  • Monitoring and evaluating the quality of training program execution.
  • Identifying trends using Pareto and frequency analysis.
  • Partnering with regional leadership to ensure technical guidance is provided for escalated warranty and casualty loss customer issues.
  • Collaborating with cross-functional teams to improve safety and operational efficiency.

Requirements

  • High school diploma
  • Proven experience in training, quality control, or a related field.
  • Knowledge of Safelite health and safety, operational and technical processes.
  • Skill in new process development and implementation.
  • Strong knowledge of quality assurance principles, training methodologies, and best practices.
  • Excellent communication, influencing, facilitation, presentation, change management and interpersonal skills.
  • Proficiency in using training and quality management software and tools.
  • Willingness to travel within region as needed, up to 50%.
Benefits
  • Health & Safety: Regional health & safety business partner
  • Training and Development: Support the Training Team with Train the Trainer sessions for new trainers.
  • Quality Assurance: Ensure quality control standards for products, services, and processes across the region that are aligned to Safelite standards.
  • Collaborate with regional leadership and cross-functional teams to implement nationally aligned best practices.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quality controltraining methodologiesprocess developmentPareto analysisfrequency analysisquality assurance principles
Soft skills
communicationinfluencingfacilitationpresentationchange managementinterpersonal skills