Bilingual Case Manager – El Paso

Safe Place Counseling

contract

Posted on:

Location Type: Hybrid

Location: El Paso • Texas • United States

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Salary

💰 $21 - $28 per hour

About the role

  • Case Management—coordinate with schools; participate in Admission, Review and Dismissal Committee (ARD); teacher consultation; community linkages with support agencies, service providers, and health services; rehab services with a focus on symptom management and community living skills; skill-building services include conflict resolution, anger and stress management, parenting skill development, substance abuse intervention and communication; provide independent living skills, linkages or resources for vocational skills development;
  • Therapeutic Services—refer and coordinate services to address mental/behavioral health and substance use including trauma-informed care to include the involvement of extended family, school, peers, health services, community groups, and/or other involved agencies to effectively address the needs of the family.
  • Psychiatric Services—refer and coordinate psychiatric services to licensed psychiatrists in the state of Texas who will objectively assess and identify the presence of mental health disorders.
  • Crisis Management—must be accessible on an as-needed basis to address crisis calls 24/7 that may rise and provide de-escalation strategies to alleviate stressors until appropriate therapeutic interventions can be accessed/provided; address and refer family for services to address mental/behavioral health issues; provide support and continued linkage to necessary services in the community.
  • Prepares reports on service provider and program activities.
  • Enters contact, case information and narratives into the management system within required agency timeframes. Consolidates data to develop management reports identifying trends related to the assigned caseload
  • Completes incident reports and provides information to the agency and other appropriate staff/entities according to established policies and procedures.
  • Reviews cases to identify inefficiencies or lapse in services and collects data to report needed improvements in areas of service.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in social work, sociology, psychology, criminal justice, theology, counseling, education, or nursing
  • At least two (2) years of work experience in the field of juvenile justice, case management, juvenile supervision or probation, counseling, behavioral science, or in a related field preferred.
  • Knowledge of community resources; case management principles, objectives, standards, and methods; and program policies and procedures.
  • Skill in developing, implementing, and monitoring service and treatment plans.
  • Ability to assess clients’ needs, to coordinate clients’ services, to monitor program effectiveness, to communicate effectively, and to supervise the work of others.
  • Bilingual in English/Spanish
  • Must pass background check
  • Must have a valid Texas driver’s License with a clear record.
  • Must have daily use of a vehicle without prior notice and valid car insurance/registration
  • Must be available and willing to travel to various locations and with such frequency as the business need dictates.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementmental health assessmentsubstance abuse interventiontrauma-informed careservice and treatment plan developmentdata consolidationincident reportingprogram monitoringcrisis managementconflict resolution
Soft Skills
communicationsupervisionproblem-solvingstress managementparenting skill developmentcommunity linkageteam collaborationclient assessmentorganizational skillsde-escalation strategies
Certifications
Bachelor’s degree in social workBachelor’s degree in sociologyBachelor’s degree in psychologyBachelor’s degree in criminal justiceBachelor’s degree in counselingBachelor’s degree in educationBachelor’s degree in nursingTexas driver’s licensebackground check clearancebilingual certification (English/Spanish)