
QA Examiner, File Review
RYZE Claim Solutions
contract
Posted on:
Location Type: Remote
Location: Texas • United States
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Tech Stack
About the role
- Maintain contact with field adjusters to ensure timely inspection and estimate/report submissions
- Review adjuster reports and estimates to ensure accuracy, meet appropriate industry standards, and adhere to client guidelines
- Knowledge of insurance policies and endorsements for appropriate application of coverage
- Clear and concise file documentation
- Ability to work with Xactimate/Xactanalysis and collaborate on estimates
- Respond timely and appropriately to all communication
- Monitor and maintain individual queues to ensure that files are being reviewed and closed timely
- Understand and work within multiple client systems, programs and guidelines; Guidewire knowledge preferable
- Assist with training adjusters on client specific requirements when necessary
- Ability to meet and exceed cycle time and quality review metrics
- All other related duties as assigned
Requirements
- Two or more years of related property claim handling experience.
- Xactimate/Xactanalysis estimating platform experience
- CoreLogic/Symbility experience a plus (Claims Connect and Mobile)
- Decision making skills and the ability to work independently
- Knowledge of claim lifecycle and attention to detail
- Good organization and time management skills
- Excellent customer service skills
- Ability to communicate clearly and effectively
- Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
- Familiar with a variety of field concepts, practices and procedure.
Benefits
- Fully remote position – Work from the comfort of your home while staying connected with a top-tier team.
- 1099 Contracted position - Compensation is paid on a per file basis and is a 1099 contracted position.
- Engaging and collaborative company culture – We believe in celebrating our wins and learning from challenges together.
- Opportunities for professional growth – We support continued education and career development.
- Competitive compensation and benefits package – Because we value and invest in our team.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
XactimateXactanalysisCoreLogicSymbilityClaims ConnectMobileMS OfficeWordExcelOutlook
Soft Skills
decision makingindependenceattention to detailorganizationtime managementcustomer servicecommunication