Instructional Designer
RWS Group
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Design, develop, and manage eLearning modules and blended learning experiences that support the RWS product ecosystem.
- Define learning objectives, write scripts, outline and storyboard content, and develop course materials using instructional design best practices.
- Ensure all learning content is designed with accessibility principles in mind, following WCAG-aligned guidance and inclusive learning standards.
- Leverage UX and visual design principles to create intuitive and engaging learning experiences.
- Work directly with SMEs and Product Training team members to translate complex product information into learner-friendly content.
- Adapt content for multiple audiences including external customers, internal employees, and partners.
- Communicate clearly and proactively with stakeholders, ensuring shared understanding of scope, timelines, and expectations.
- Own assigned eLearning projects end-to-end, ensuring delivery within agreed timescales.
- Maintain training content up to date on the LMS and other platforms, ensuring accuracy, currency, and logical organisation.
- Support governance processes for content lifecycle management, including planning for retiring outdated materials.
- Contribute to best practices, tooling decisions, and continuous improvement within the product training function.
- Stay current on emerging learning technologies, AI integration, accessibility practices, and innovative design techniques that can enhance RWS’s training offering.
- Produce or edit video and animations for learning content using tools such as Camtasia and Vyond.
- Create knowledge checks, assessments, exams, and certification assets.
- Gather, analyse, and act on learner feedback to strengthen training quality and user experience.
- Proactively suggest enhancements to workflows, templates, and content design approaches.
Requirements
- Strong foundation in instructional design principles and Learning & Development strategies.
- Minimum 3 years of experience in eLearning development.
- Proven ability to develop courses using Articulate Storyline 360.
- Understanding of learner-centred design, UX best practices, and visual communication.
- Demonstrated ability to design learning accessible to the widest possible audience (WCAG awareness, inclusive design).
- Experience writing technical content and developing structured training materials.
- Experience creating assessments and knowledge checks.
- Experience with LMS platforms (advantage).
- Experience with video or animation tools (advantage).
- Excellent written and verbal communication skills in English; additional languages are an asset.
Benefits
- Remote work options
- Professional development opportunities
- Commitment to diversity, equity, and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designeLearning developmentcourse developmenttechnical content writingassessment creationlearner-centred designUX best practicesvisual communicationaccessibility designcontent lifecycle management
Soft Skills
communicationcollaborationproject managementadaptabilityproactive problem-solvinglearner feedback analysiscontinuous improvementstakeholder engagementorganizational skillscreativity