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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Asset Management, including lifecycle management, inventory analysis, and compliance. Proficient in utilizing advanced Excel functions and managing large datasets to provide actionable insights for clients.
Highest-signal resume keywords
IT Asset ManagementAdvanced Excel SkillsCisco Asset Management ServicesData AnalysisClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Asset Lifecycle ManagementHardware Inventory AnalysisSoftware Inventory AnalysisData Query Languages (SQL)Big Data AnalyticsMove Add Change Delete (MACD) ProcessesVLOOKUPPivotTablesSoftware Consumption MetricsTechnology Asset Governance
Soft Skills
Client OnboardingPresentation SkillsStrategic Decision SupportResearch SkillsCommunication Skills
Tools & Technologies
Cisco ProductsCisco Support Contract ManagementMultiple Data SourcesReporting Tools
Industry Keywords
Installed Base ManagementOperational ReportingCompliance ManagementGlobal Corporate Environments
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Manage and maintain customers' Installed Base (Installed Base – IB) for Cisco.
- Ensure all assets are correctly linked to contracts, locations, and support levels.
- Administer the lifecycle of Cisco assets, reducing risks related to end-of-support/obsolete equipment (LDoS) and unidentified assets.
- Identify opportunities to optimize clients' infrastructure.
- Consolidate and reconcile information from multiple data sources.
- Maintain up-to-date metrics related to hardware and software inventory.
- Manage information on: Asset inventory, Licensing, Software consumption, Lifecycle, Compliance.
- Prepare managerial, operational, and executive reports.
- Develop analyses to support clients' strategic decisions.
- Lead the onboarding process for new clients.
- Conduct research on clients' environments and organizational structures.
- Present executive analyses and recommendations related to the Installed Base.
- Prepare and deliver presentations for: Monthly Business Review (MBR) and Quarterly Business Review (QBR).
- Understand clients' asset management processes.
- Recommend improvements to optimize asset governance.
- Identify inconsistencies and execute Move Add Change Delete (MACD) processes.
- Translate large volumes of data into strategic, actionable insights.
Requirements
What you’ll need- Minimum of 4 years of experience in customer service and client relationship management.
- At least 2 years of experience in Asset Management, IT Asset Inventory, or similar roles.
- Knowledge of IT asset lifecycle management.
- Experience analyzing hardware and software inventory.
- Understanding of technology asset governance.
- Advanced Excel skills, including: VLOOKUP, PivotTables, and advanced formulas.
- Ability to work simultaneously across multiple systems and tools.
- Knowledge of Cisco products and services.
- Experience with Cisco Asset Management Services.
- Knowledge of Cisco support contract management.
- Experience with software consumption metrics and telemetry.
- Knowledge of databases and query/analysis languages (SQL or similar).
- Experience handling large volumes of data (Big Data Analytics).
- Experience working in global corporate environments.
Benefits
Comp & perks- Remote work 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
