Operations and Digital Content Specialist – Legal Templates and Forms

Ruby Labs

Operations & Digital Content Specialist managing legal templates and forms for a high-growth document automation product. Collaborating with cross-functional teams and ensuring content accuracy across markets.

Posted 5/15/2026full-timeRemote • 🇪🇺 Anywhere in EuropeJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Source and download official forms (tax, legal, administrative, business) across multiple countries.
Prepare and format them into clean, fillable PDF forms in Adobe Acrobat — proper field types, alignment, tab order, validations, and styling.
Ensure forms render correctly across desktop and mobile, and behave consistently in our editor.
Audit existing forms and continuously improve quality, fillability, and consistency.
Build and maintain modular content blocks, clauses, and conditional logic in our CMS (Payload) that power our agreement generation flows.
Translate legal and product requirements into structured content models — fields, collections, relationships, conditional rules.
Manage versioning, taxonomy, and metadata across the content library.
Coordinate with engineering when content models or integrations need updating.
Maintain a clean, well-organized library of forms and templates — proper categories, metadata, and discoverability.
Collaborate with the legal content team to ensure agreement templates are accurate, modular, and scalable.
Help prioritize new forms and templates based on market demand and product priorities.
Use AI tools to accelerate content prep, formatting, and CMS operations wherever possible.

Requirements

What you’ll need

2–4 years of experience in content operations, technical content management, product ops, or a similar hands-on role.
Strong, hands-on experience with CMS platforms — Payload strongly preferred. You're comfortable working with content models, collections, fields, relationships, conditional logic, and versioning. This is the most important requirement.
Hands-on expertise with Adobe Acrobat for preparing fillable PDF forms — you know your way around field types, alignment, tab order, calculations, and form validations.
Strong logical thinking — you can break a complex agreement or document flow into modular blocks and conditional rules.
Excellent organizational and documentation skills — you keep large content libraries clean and structured.
Highly proactive, resourceful, and self-directed — you drive projects forward without needing constant direction.
Hands-on familiarity with AI tools (ChatGPT, Claude, etc.) to boost personal efficiency.

Benefits

Comp & perks

Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

content operationstechnical content managementproduct operationscontent modelsconditional logicversioningfillable PDF formsfield typesform validationsmetadata management

Soft Skills

logical thinkingorganizational skillsdocumentation skillsproactiveresourcefulself-directed