Ruby Labs

Market Research Specialist – Document Focus

Ruby Labs

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

Ruby

About the role

  • Research and identify high-demand forms and templates (tax, legal, administrative, business, etc.), country by country.
  • Analyze search trends, competitor offerings, and market data to prioritize forms by demand potential.
  • Source, download, and prepare forms for use (incl. conversion into fillable PDF format using Acrobat or similar tools).
  • Upload prepared forms into CMS or coordinate with the product team for technical integration.
  • Collaborate closely with Product, Growth, and Marketing teams to optimize rollout plans and prioritize backlog.
  • Maintain a clean, well-organized form library with proper metadata, categories, and quality standards.

Requirements

  • 2–4 years of experience in business analysis, research, business operations, or product ops.
  • Strong research and analytical skills — ability to collect and synthesize market data quickly.
  • Hands-on experience with PDF tools (e.g., Acrobat) to prepare fillable forms.
  • Excellent organizational and documentation skills — ability to manage large content libraries.
  • Strong collaboration skills — comfortable working with cross-functional teams across Product, Marketing, and Growth.
  • Highly proactive, resourceful, and self-directed — able to independently drive projects forward.