Senior Software Engineer, Mobile React Native
CI&T
Job Level
Mid-LevelSenior
Tech Stack
Ruby
About the role
- Execute comprehensive quality assurance operations across the entire web product lifecycle — from pre-development validation to post-production monitoring — with military-grade precision and systematic efficiency.
- Daily Quality Operations — Execute systematic testing protocols on an hourly and daily basis across all product touchpoints.
- Customer Support Ticket Analysis — Own the customer support ticket backlog, analyzing patterns, categorizing issues, and feeding critical insights back to the product team for immediate resolution.
- Bug Lifecycle Management — Track, prioritize, and manage bug backlogs from discovery to resolution with obsessive attention to detail.
- Multi-Platform Testing — Execute comprehensive testing across web, mobile, and API endpoints to ensure a consistent user experience.
- UI/UX Quality Control — Perform pixel-perfect visual testing, catching alignment issues, design inconsistencies, and component failures instantly.
- Real-Time Production Monitoring — Monitor live product performance, identifying and escalating critical issues within minutes of occurrence.
- Data Quality Assurance — Validate Mixpanel events, tracking accuracy, and data integrity across all product analytics.
- Cross-Team Collaboration — Work directly with Product Owner, Dev, and Data teams, providing immediate feedback and quality gates.
- Customer Journey Testing — Execute end-to-end user journey testing, ensuring seamless experiences across all product funnels.
- Test Case Development — Create comprehensive test cases and testing procedures for new features and functionality improvements.
- Documentation & Reporting — Maintain detailed test documentation and provide twice-daily quality reports to the Product Director.
- Competitive Quality Benchmarking — Analyze competitor products to identify quality standards and testing approaches we should exceed.
Requirements
- 3+ years of hands-on QA experience in fast-paced product environments, preferably in tech startups or scale-ups
- Active AI use
- Customer Support Integration Experience — Proven track record of analyzing support tickets and translating customer issues into actionable QA processes.
- Multi-Platform Testing Expertise — Strong experience testing web applications, mobile apps, and API integrations.
- Pixel-Perfect Vision — Exceptional eye for detail, capable of spotting micro-UI inconsistencies and design flaws instantly.
- High-Pressure Performance — Thrives under pressure, maintains quality standards even during rapid release cycles.
- Communication Excellence — Clear, concise reporting skills with the ability to escalate critical issues immediately.
- Proactive Mindset — Self-starter who anticipates quality issues before they impact customers.
- English Fluency — Strong written and verbal communication skills.
