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Managed Security Services – Service Delivery Lead, CMMC
RSM US LLPService Delivery Lead managing managed security service operations for multiple clients across various industries at RSM. Focusing on client engagement and service delivery excellence with technical MSS professionals.
Posted 4/22/2026full-timeCharlotte • North Carolina, Ohio, Texas • 🇺🇸 United StatesSenior💰 $95,400 - $192,000 per yearWebsite
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Drive service delivery activities across a client portfolio
- Manage multiple clients and coordinate service delivery with teams
- Develop strong working relationships with clients
- Identify, pursue and help close opportunities with clients
- Provide subject matter knowledge support to pursuit teams
- Periodically present on operations and future direction of managed security services.
Requirements
What you’ll need- 4+ years of supporting client engagements operating in the cloud and on premise focused on cyber security and IT projects
- Proven success onboarding and supporting simple to complex enterprise managed security/IT solutions for a variety of organizations
- Strong interpersonal skills and client relationship management experience
- Demonstrated personal accountability and successful ownership of a client portfolio
- Budgeting and workforce forecasting experience
- Knowledge of market trends as well as experience promoting product and solution offerings
- Experience assisting with client sales opportunities in managed security
- Experience serving complex architectures and environments (cloud, on-prem or hybrid)
- Previous experience working in a managed service organization.
Benefits
Comp & perks- Competitive benefits and compensation package
- Flexibility in your schedule
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cyber securityIT projectsmanaged security solutionsenterprise solutionscloud computingon-premise solutionshybrid environmentsbudgetingworkforce forecastingclient sales opportunities
Soft Skills
interpersonal skillsclient relationship managementpersonal accountabilityownershipservice delivery coordinationstrong working relationshipspresentation skillsopportunity identificationpursuit supportteam coordination