Coordinate intake of new sales opportunities, ensuring complete and accurate scoping information is collected.
Partner with directors and partners to prepare pricing, Statements of Work (SOWs), and proposal materials.
Track pipeline opportunities, monitor key metrics, and highlight risks or bottlenecks for leadership visibility.
Support the setup and tracking of offensive cybersecurity and incident response engagements, including project creation, consultant assignment, and documentation.
Monitor timelines, deliverables, and resource allocation to ensure alignment with client expectations.
Develop and maintain standardized documentation, playbooks, and workflows to improve consistency and efficiency across the practice.

Requirements

3–5 years of experience in business analysis, project coordination, or operations support, ideally within cybersecurity, IT, or professional services.
Bachelor’s degree in business, information systems, or related field.
Strong technical acumen and the ability to quickly understand cybersecurity and incident response service offerings.
Exceptional organizational skills and attention to detail, with the ability to manage multiple initiatives simultaneously.
Strong written and verbal communication skills, including experience preparing client-facing documentation.
Proficiency in Microsoft Office Suite and project management or workflow tools (e.g., MS Project, Smartsheet, or similar).

Benefits

Competitive benefits and compensation package
Flexibility in schedule to balance life’s demands

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisproject coordinationoperations supportcybersecurityincident responsepricingStatements of Work (SOWs)documentationmetrics trackingresource allocation

Soft Skills

organizational skillsattention to detailcommunication skillsclient-facing documentationability to manage multiple initiatives