RSM US LLP

Technical Manager

RSM US LLP

full-time

Posted on:

Location Type: Office

Location: Hyderabad • 🇮🇳 India

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Job Level

SeniorLead

Tech Stack

Java.NETSQL

About the role

  • Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
  • Environment management including deploying solutions, applying updates and refreshing environments
  • Troubleshooting business application and supporting infrastructure issues
  • Providing client remote consulting, both functional and technical
  • Understanding how to obtain customer business requirements and communicate findings
  • Adopting and learning new technologies
  • Working and interacting with teams in the configuration of their Microsoft D365 CE system
  • Managing issues and projects across multiple clients simultaneously
  • Managing a team of technical resources

Requirements

  • Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline
  • 10+ years of experience with Microsoft D365 CE and the Power Platform
  • Proven experience in leading and managing a team of technical resources, ensuring timely delivery of high-quality projects while fostering a collaborative and innovative work environment
  • Strong understanding of core CRM functionalities, including Sales, Marketing (Customer Insights), and Customer Service/Field Service
  • Proficiency in utilizing Dynamics 365 configuration tools like the Power Platform (Power Automate, Power Apps) for extending CRM functionalities
  • Experience with integrating Dynamics 365 with other Microsoft products (FSC/BC/GP)
  • Knowledge of development tools like Visual Studio and Dynamics 365 SDK for building custom plugins or workflows
  • Understanding of web services and APIs for data exchange between Dynamics 365 and external systems
  • Certification in Dynamics 365 Customer Engagement
  • Fluent in English both written and verbal
  • Proficient in; .NET (C#) Scripting (Java Script) SQL Kingsway’s Soft / Scribe/ Boomi SSRS (Fetch XML Based Reporting)
Benefits
  • Flexibility in your schedule
  • Empowering you to balance life’s demands while also maintaining your ability to serve clients

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft D365 CEPower PlatformDynamics 365 configuration tools.NETC#JavaScriptSQLVisual StudioDynamics 365 SDKFetch XML Based Reporting
Soft skills
team managementcollaborationcommunicationproblem-solvingclient consultingproject managementadaptabilityleadershipinnovationcustomer requirements analysis
Certifications
Dynamics 365 Customer Engagement