Operations Manager
RSM US LLP
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $102,800 - $176,000 per year
Job Level
Mid-LevelSenior
About the role
- Partner strategically with assigned leadership to support the execution of short- and long-term goals
- Provide day to day and ongoing performance management, development, coaching and exit-counseling of employees
- Provide direct support for time-sensitive and proprietary tasks for Assigned Leadership team members as requested
- Operate in a self-directed manner, identifying and addressing risk mitigation, process improvement, communication, and support needs affecting the successful delivery of client solutions
- Partner with the central region technology leadership team, and internal departments (human resources, sales, marketing, finance, legal) to develop, implement and maintain efficient and effective support processes
- Manage and facilitate new service line development / deployment and specific systems implementations by working with service line leaders, technical counterparts, internal support functions, and vendors as necessary
- Partner with regional operations liaisons to provide implementation support for assigned service line initiatives
- Provide ongoing operational support, oversight and process adherence for assigned service line and firmwide policy and procedures
- Continually identify, assess, monitor and communicate the issues and risks of a project/activity to the appropriate stakeholder
- Provide interim hands-on leadership, management and oversight to troubled initiatives on an as-needed basis
- Create and execute project plans. Revise as appropriate to meet changing needs and requirements
- Manage project risks / issues. Recognize and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope
- Complete assigned projects with minimal oversight; consistently deliver high quality work on time; review own work and the work of others prior to completion
- Provide oversight and advocacy for the effective efficient use of internal systems.
Requirements
- Bachelor’s degree required
- Advanced Microsoft Office Skills, particularly excel, word, power point, Outlook Visio required
- Financial analysis
- Minimum of five years' experience working with management level individuals
- Minimum of five years' experience working in a professional services firm; consulting preferred
- Minimum of three to five years working in assigned area with the ability to effectively manage multiple projects
- Previous experience in change management in a team environment
- Experience in navigating in a matrix reporting environment solving/resolving complex issues
Benefits
- Flexibility in your schedule
- Competitive benefits and compensation package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysisproject managementchange managementprocess improvementrisk mitigationperformance managementcoachingexit counselingimplementation supportservice line development
Soft skills
strategic partnershipself-directedcommunicationoversightadvocacyproblem-solvingleadershiporganizational skillsteam collaborationstakeholder management