Client Services Representative

• Provide a high level of administrative support to client engagement teams
• Identify and compile documents needed and follow-up on open items
• Maintain engagement task lists and ensure items are completed in a timely and efficient manner
• Execute client communications created by engagement leader and participate in key client meetings
• Identify issues and begin to identify corrective action(s) and bring to leaders to ensure projects are delivered on time and within budget and scope
• Actively leverage other Client Service or other Enterprise Support Services (ESS) resources when needed
• Execute standardized processes and improvements within the engagement management process to ensure consistent and efficient services are provided
• Serve as point of contact for RSM teams to deliver consistent and positive client experiences
• Act as liaison between various teams.

Senior Client Service Specialist

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