Call Center Agent
ROSIER Holding GmbH
full-time
Posted on:
Location Type: Office
Location: Arnsberg • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Receive incoming calls and forward them to the appropriate colleagues within the company
- Create callback requests for colleagues
- Manage the online chat on the ROSIER website
- Schedule service appointments
Requirements
- Completed vocational training in business administration or a related commercial field
- Experience in telephone call handling desirable
- Proficient in MS Office and Outlook
- Pleasant telephone voice and friendly phone manner
Benefits
- Permanent position (subject to relevant professional experience)
- Bike leasing
- Time tracking with a working time account
- Training opportunities, including regular product training
- Company events
- Other benefits such as capital-forming benefits (vermögenswirksame Leistungen), employee discounts, a partnership with a local gym, and a company pension plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
telephone call handlingonline chat managementscheduling appointments
Soft skills
pleasant telephone voicefriendly phone manner
Certifications
vocational training in business administration