Orthodontic Regional Operations Manager

Rock Dental Brands

Orthodontic regional operations manager overseeing Rock Dental Brands’ assigned clinics. Leading practice managers, KPI performance, staff development, budgets, compliance, and patient experience.

Posted 8/8/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing clinic operations, ensuring high-quality patient care, and achieving KPIs. Proficient in staff development, communication, and strategic process improvement.

Highest-signal resume keywords

Business Management ExperienceKPI MonitoringStaff Training and DevelopmentStrong Communication SkillsCustomer Service Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementAnalytics ApplicationOperational ManagementHuman Resource StandardsBudget Management

Soft Skills

Attention to DetailLeadershipTeam SupervisionEffective Communication

Tools & Technologies

Google WorkspaceVideo Conferencing ToolsEmail Communication

Industry Keywords

Patient CareClinic OperationsComplianceCustomer ExperiencePractice Management

About the role

Key responsibilities & impact

Lead a team of Practice Managers through daily operations and ensure KPIs are met
Manage the overall performance and operational aspects of assigned clinics
Ensure Practice Managers provide high-quality patient care
Travel to each clinic
Hire, train, and develop staff
Communicate company objectives to practice team leaders through scheduled emails, video conferences, phone, and email
Manage practice teams to maintain operational and human resource standards and established processes
Supervise Team Leaders
Monitor KPIs and enforce accountability expectations
Ensure practice units maintain KPIs established with the VP of Clinical Operations
Manage clinics within communicated budgets
Ensure teams deliver an outstanding customer experience
Set and manage measurable customer service results
Conduct training on human resources, compliance, and technical topics
Conduct regular inspections

Requirements

What you’ll need

3–5 years of business management experience
College degree preferred or equivalent experience
Strong communication skills with staff and doctors
Attention to detail
Ability to apply analytics results to process improvement and strategic thinking
Able to travel 60%–70% of the time if needed
Frequent travel required to maintain appropriate relationships
Use of Google at work and other tools required by the direct manager
Minimum scrubs or business casual attire when visiting practice locations; business casual for representative meetings

Benefits

Comp & perks

Educational and growth opportunities
Flexibility
Financial stability
Continuous learning opportunities