Orthodontic Practice Manager

Rock Dental Brands

Practice Manager overseeing operations at Westrock Orthodontics clinics in Arnold and Festus, MO. Leading team management and ensuring excellence in customer service and patient experience.

Posted 5/28/2026full-timeFestus • Montana • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide day-to-day leadership to the practice;
Partner with Regional Manager to execute on business objectives and provide insights on execution
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
Assist front office team as needed in presenting post-exam consultations and financing options
Partner with Recruiting team to identify, select, and hire high performing candidates
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
Create and manage weekly team member schedules and labor costs

Requirements

What you’ll need

Basic Customer service experience
Intermediate Google Suite proficiency, specifically Sheets & Documents
Management Experience: 2-3 years (Required)
Preferred Qualifications Dental office management experience, especially in a multi-specialty office, highly preferred
Knowledge or use of an orthodontic practice management software
CPR-BLS, RDA, or other related dental certifications

Benefits

Comp & perks

Competitive pay and monthly bonus structure
Growth and advancement opportunities for leadership roles
Paid Time Off
401(k)
Wide variety of additional benefits including: Medical
Dental
Vision
Short-term and Long-term Disability
Health Saving Account
Supplement Life Insurance for you or your dependents
Uniform and Shoe Stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceGoogle Suiteschedulingdata entryauditingtrainingperformance documentationfinancial presentationsconsultationhiring

Soft Skills

leadershipcommunicationcoachingteam developmentcollaborationproblem-solvingorganizational skillsinsight generationinterpersonal skillsdisciplinary action

Certifications

CPR-BLSRDA