Senior Billing Specialist
RM Hospitality LLC
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California, District of Columbia, Florida, Massachusetts, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $110,000 per year
Job Level
Senior
About the role
- The Senior Billing Specialist provides high-level support to assigned Billing Professionals, serving as a trusted advisor throughout all phases of the billing cycle.
- Responsible for ensuring the accuracy, timeliness, and compliance of billing processes while driving continuous improvements in revenue operations.
- Accurately and efficiently process a high volume of monthly invoices, including complex arrangements such as split-party billing, flat fees, and multi-matter client-level billing.
- Review and edit proformas and draft invoices to ensure accuracy, compliance with firm and client guidelines, and proper application of write-offs, time/cost transfers, and narrative changes.
- Prepare and finalize invoices, document client distribution, and ensure accurate posting in the firm’s financial system.
- Maintain complete and up-to-date billing documentation, client-specific instructions, and fee arrangements.
- Track and forecast monthly billings based on Partner and client input; monitor unbilled inventory (WIP) to ensure timely billing.
- Review client and matter setup for accuracy and compliance with billing instructions and special fee arrangements.
- Submit electronic invoices, monitor submission status, and promptly resolve rejections or reductions.
- Monitor billing against budgets and alert Partners and management to potential overages or deficits.
- Partner with the Collections team and Billing Partners to resolve payment issues and improve cash flow.
- Communicate proactively with Partners, assistants, and clients regarding billing policies, deadlines, and updates.
- Serve as a key contact for billing-related inquiries and issue resolution.
- Coordinate with Accounts Payable to ensure timely capture of all costs, particularly for out-of-cycle or closing-related invoices.
- Stay informed of client billing policy changes and communicate updates to timekeepers.
- Collaborate with management to identify and implement process improvements and best practices.
- Participate in the development, testing, and documentation of new billing systems, tools, and procedures.
- Support ad hoc billing and revenue-related projects as assigned.
Requirements
- Must have a minimum of four years of legal billing experience.
- Knowledge of billing systems such as Aderant imperative.
- Extensive experience with e-billing.
- Self-starter who proactively focuses on providing excellent and responsive client service.
- Quickly grasps processes and procedures and applies them to everyday tasks.
- Prioritizes and organizes workflow to complete tasks in a timely manner.
- Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions.
- Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines.
- Communicates effectively with all levels of the organization both verbally and in writing.
- Works well under pressure and stays focused on accomplishing the task.
- Exercises good judgment.
- Works well both independently as well as part of a team.
- Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages.
- Excellent spelling and grammar skills.
- Demonstrated proficiency with Word and Excel.
- Strong attention to detail and ability to follow instructions accurately.
Benefits
- Competitive salary $90k - $110k annually. (The base pay offered will vary, depending on skills and qualifications, experience, location and will also take into account internal equity).
- Comprehensive benefits package (Medical / Dental / Vision)
- 401(k)
- Commuter benefits / parking plans (dependent on state).
- Opportunities for career growth and development.
- Hybrid Schedule - 2 days per week in office / 3 days per week remote.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
legal billing experiencebilling systemse-billinginvoice processingbilling compliancefinancial documentationWIP monitoringbilling policy knowledgeprocess improvementmath skills
Soft skills
client serviceorganizational skillsactive listeningproblem solvingadaptabilityeffective communicationtime managementjudgmentteamworkattention to detail