Rising Medical Solutions

Medical Administrative Assistant

Rising Medical Solutions

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $18 - $23 per hour

About the role

  • Manage and/or assign files to appropriate staff members and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
  • Set up files in all appropriate systems; assign files, when applicable, to the nurse
  • Facilitate and schedule appointments as needed, and keep the Telephonic Nurse Case Manager (TCM), clients, claimants, providers, and employers informed verbally and/or in writing of any changes, delays, updates, or problems
  • Maintain appropriate electronic and paper files
  • Obtain authorization for medical release of information from the adjuster, as necessary, for records acquisition
  • Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.)
  • Identify, maintain, and update participating providers
  • Utilize Share Point tool for evaluating case risk, and input all activities (including verbal and written discussions) into the Ultimate database and customer/client system
  • Answer incoming calls, and direct the call appropriately
  • Process all documents using computer, copier, and scanner
  • Search and copy the appropriate internal criteria guidelines, when appropriate
  • Screen all re-open files (subsequent URs) to determine duplicate requests, vs. an appeal request that is beyond the allotted timeframe, vs. a reconsideration, vs. a new UR
  • Basic invoicing
  • Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self-directed research.
  • Adhere to company policies, procedures, and reporting requirements.

Requirements

  • Experience in any of the following disciplines a plus – CNA, Medical Assistant, Physical Therapy Aide, Workers’ Compensation, Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
  • Experience with workers' compensation or disability (a plus!)
  • Strong computer and internet skills (will work with programs including MS Word, Outlook, and Excel)
  • Basic knowledge of/ability to read medical reports, or enthusiastic about learning medical terminology
  • The ability to research evidence-based guidelines
  • Proficient verbal/telephone and written communication skills
  • A high level of efficiency, ability to maintain rapid workflow
  • An aptitude for learning, organization skills and the ability to follow systems and procedures
  • A time-management mindset, along with planning, and prioritization skills
  • The ability to manage competing priorities in a fast-paced environment
  • The ability to work independently as well as part of a team
  • The ability to express empathy with injured and/or disabled people
  • Deductive reasoning and think outside the box for creative solutions
  • Independent thinking & problem-solving experience
  • A bachelor’s degree, Associate's/Certification, or equivalent professional experience
  • A customer service mindset
Benefits
  • Pay Range: $18-23.00
  • Health insurance (4 different plans to choose from)
  • Dental
  • Vision
  • Paid time off (PTO) or Flexible Time Off (FTO)
  • 401(k)
  • Basic Life Insurance and Long-Term Disability Insurance (paid by the company)
  • Voluntary Life Insurance and Short-Term Disability Insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Rise Well Wellness Program
  • Professional Development Reimbursement Program (PDRP)
  • You will be part of our new Elevate program designed to recognize and reward employees for their hard work
  • We're on YouTube! Check out our culture at: http://www.youtube.com/user/RisingMedical
  • Want to see more? Check out our:
  • Facebook: https://www.facebook.com/RisingMedicalSolutions
  • LinkedIn: http://www.linkedin.com/company/rising-medical-sol..
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical terminologyinvoicingcase managementevidence-based guidelinesmedical report analysisworkflow managementfile managementauthorization processingdata entryproblem-solving
Soft Skills
communication skillsorganizational skillstime managementindependent thinkingempathydeductive reasoningteamworkadaptabilityplanningprioritization
Certifications
CNAMedical AssistantPhysical Therapy AideWorkers’ Compensation certificationMedical Unit Claims Administrator certificationIME Coordinator certificationMedical Office Manager certificationAssociate's degreeBachelor's degreeprofessional certification