Service Development Manager
United Ag & Turf
Implementation/Project Manager
Rising Medical Solutions
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide planning and leadership on projects and client integrations to both internal and external customers
- Translate business requirements into technical requirements and solutions
- Represent Rising in client meetings regarding new business initiatives and/or changes
- Utilize statistical concepts and quantitative methods to develop baseline measures, identify root cause and reduce and/or eliminate internal/external failures
- Proactively identify improvement opportunities
- Provide guidance to both the client and internal project members for the utilization of best practices and workflows efficient for both parties
- Demonstrate ability to quantify results in terms of cost savings and impact on key performance indicators
- Formulate use cases, process flows and training material on projects and client integrations
- Support the creation of and/or create test plans and training materials relevant to the project
- Collaborate with resources to ensure all system design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements
- Will oversee the Implementation Team, while working directly with senior leadership and other department heads
Requirements
- Bachelor's degree in technical or management field, or related experience
- 5+ years' experience in Business Analysis or Project Management
- Project Management Certification
- Experience in workers’ compensation insurance, medical bill review or healthcare industry a strong advantage
- Experience implementing client server and web-based applications
- Experience interacting with business users to define clear scope and create and manage proper cross-functional teams
- Experience working with project managing large scale custom software development projects
- A strong working knowledge of business process reengineering and requirements analysis
- Previous leadership experience a plus
- A working knowledge of database and data modeling tools and concepts
- Ability to communicate technical information clearly and lead collaborative meetings with representatives from internal departments and client companies
- Ability to manage multiple projects at once
- Ability to understand shifting priorities and make quick decisions
- Ability to travel (up to 10%)
