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Client Success Manager
Rise25: we help B2B companies to get ROI, referrals and clients using podcasts. Directly own and nurture relationships with clients .
About the role
Key responsibilities & impact- Directly own and nurture relationships with clients
- Help clients implement strategies to get ROI, clients, and strategic partnerships using podcasts and content marketing
- Be the project leader and primary client contact in managing all phases of the strategy behind the podcast
- Develop a strong relationship with the client and provide insights and ideas
- Provide leadership and direction for day-to-day project operations, guiding other team members
Requirements
What you’ll need- Proven expertise in prioritizing and managing multiple simultaneous projects
- Direct experience in building client relationships, establishing project strategy and deliverables, managing project resources and client expectations
- Experience with business development, strategy, or sales
- Ability to hold clients accountable
- Passionate about helping B2B clients to get referrals and clients using podcasts
- Quick with communication via email and phone
- Must have reliable Internet
Benefits
Comp & perks- Flexibility to work where and when you want as long as you get your job done
- Monthly Book and Masterclass Club meetings where the entire team discusses one book or masterclass we have all read or watched together
- Monthly video team meetings to celebrate each member’s personal and professional successes and participate in team-building activities
- New team member mentoring sessions with experienced team members to help them get onboarded, answer questions, and welcome them to the team
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship managementproject leadershipclient communicationstrategic thinkingteam guidanceaccountabilitymulti-project managementinsight developmentproblem-solvingbusiness development