Customer Service Representative

Rise25: we help B2B companies to get ROI, referrals and clients using podcasts

Customer Service Representative monitoring client emails and providing support to Rise25 team. Requires strong communication skills and customer service experience.

Posted 4/21/2026part-timeRemote • 🌎 Anywhere in the WorldMid-LevelSenior💰 $8 - $20 per hourWebsite

About the role

Key responsibilities & impact

Monitor and respond to client emails at lightning speed.
Provide support to the Rise25 team.
Answer and filter emails and manage incoming support tickets.
Coordinate appointments via Google Calendar.
Organize documents in Google Drive and create Google spreadsheets.
Assist the episode production team as needed.

Requirements

What you’ll need

3+ years experience in a customer service role, quality assurance, trainer or operations supervisor.
Quick with communication via email and phone during US business hours.
Have flawless written and verbal English.
Loyal, dependable, detail-oriented, and friendly.
Passionate about helping people.
Must have reliable internet and internet backup.

Benefits

Comp & perks

Flexibility to work remotely from anywhere with a good internet connection.
Monthly Book and Masterclass Club meetings for professional development.
Monthly video team meetings for team bonding.
New team member mentoring sessions with experienced team members.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationdetail-orienteddependablefriendlyloyalpassionate about helping people