Distribution Operations Director
Revelator Ltd.
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Job Level
About the role
- Own the end-to-end pipeline, from catalog ingestion and metadata compliance to DSP connectivity and incident resolution.
- Lead the Distribution Operations team, serving as company's subject matter expert on DDEX standards.
- Partner with Product and Engineering to drive platform improvements.
- Act as primary escalation point for distribution issues, coordinating cross-functional resolution between internal teams and DSP partners.
- Oversee the 'Concierge' service to ensure high-priority releases are monitored and protected.
- Manage Revelator's technical partnerships with DSPs, ensuring stable integrations and smooth onboarding of new connections.
- Develop and maintain reporting infrastructure to provide leadership with actionable data and drive continuous operational improvement.
Requirements
- 5–7 years of experience in technical music distribution or supply chain leadership.
- Advanced DDEX ERN expertise, including the ability to troubleshoot and discuss specs with engineering teams.
- Hands-on proficiency with XML and a deep understanding of ISRC, ISWC, and metadata standards.
- Proven success in managing DSP technical relationships and delivery pipelines.
- Experienced people leader capable of running operational cadences and developing team members.
- Ability to build operational workflows and reporting infrastructure from the ground up.
- Excellent cross-functional communicator comfortable working with Product and BD stakeholders.
- Preferred Experience at leading music tech companies or distributors (e.g., DistroKid, FUGA, or equivalent).
- Expertise in managing large-scale catalog migrations across distribution systems.
- Technical familiarity with APIs, SFTP, and distribution delivery infrastructure.
- Proficiency in SQL and data reporting tools like Looker or Tableau.
- Experience collaborating with Engineering teams in Agile or sprint-based environments.
- Participation in industry groups like DDEX to drive standards and best practices.
- Strong command of Monday.com and modern operational dashboarding tools.
- Enthusiasm for exploring AI-driven tools to enhance operational performance.
Benefits
- Global team at the intersection of music, technology, and rights.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DDEX ERNXMLISRCISWCSQLAPIsSFTPdata reportingoperational workflowscatalog migrations
Soft Skills
people leadershipcross-functional communicationoperational cadence managementteam developmentproblem-solvingstakeholder collaborationactionable data analysiscontinuous improvementescalation managementservice monitoring