Distribution Operations Director

Revelator Ltd.

Senior leader managing digital distribution supply chain and optimizing efficiency in music operations. Overseeing technical partnerships with DSPs and driving platform improvements in a music tech environment.

Posted 4/14/2026full-timeRemote • New York • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Own the end-to-end pipeline, from catalog ingestion and metadata compliance to DSP connectivity and incident resolution.
Lead the Distribution Operations team, serving as company's subject matter expert on DDEX standards.
Partner with Product and Engineering to drive platform improvements.
Act as primary escalation point for distribution issues, coordinating cross-functional resolution between internal teams and DSP partners.
Oversee the 'Concierge' service to ensure high-priority releases are monitored and protected.
Manage Revelator's technical partnerships with DSPs, ensuring stable integrations and smooth onboarding of new connections.
Develop and maintain reporting infrastructure to provide leadership with actionable data and drive continuous operational improvement.

Requirements

What you’ll need

5–7 years of experience in technical music distribution or supply chain leadership.
Advanced DDEX ERN expertise, including the ability to troubleshoot and discuss specs with engineering teams.
Hands-on proficiency with XML and a deep understanding of ISRC, ISWC, and metadata standards.
Proven success in managing DSP technical relationships and delivery pipelines.
Experienced people leader capable of running operational cadences and developing team members.
Ability to build operational workflows and reporting infrastructure from the ground up.
Excellent cross-functional communicator comfortable working with Product and BD stakeholders.
Preferred Experience at leading music tech companies or distributors (e.g., DistroKid, FUGA, or equivalent).
Expertise in managing large-scale catalog migrations across distribution systems.
Technical familiarity with APIs, SFTP, and distribution delivery infrastructure.
Proficiency in SQL and data reporting tools like Looker or Tableau.
Experience collaborating with Engineering teams in Agile or sprint-based environments.
Participation in industry groups like DDEX to drive standards and best practices.
Strong command of Monday.com and modern operational dashboarding tools.
Enthusiasm for exploring AI-driven tools to enhance operational performance.

Benefits

Comp & perks

Global team at the intersection of music, technology, and rights.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

DDEX ERNXMLISRCISWCSQLAPIsSFTPdata reportingoperational workflowscatalog migrations

Soft Skills

people leadershipcross-functional communicationoperational cadence managementteam developmentproblem-solvingstakeholder collaborationactionable data analysiscontinuous improvementescalation managementservice monitoring