FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- The ServiceNow Technical Consultant is responsible for the technical administration, configuration, maintenance, and operational support of the global ServiceNow platform at SGB-SMIT.
- The role focuses on ensuring a stable, secure, and efficient platform operation, supporting technical implementations, maintaining integrations, and enabling standardized ServiceNow solutions in line with internal governance and platform standards.
- Administer and maintain the global ServiceNow platform on a day-to-day basis
- Manage: users, groups, and roles access controls and permissions catalog items, forms, templates, and notifications monitor platform health, performance, and scheduled jobs
- Support instance housekeeping and system maintenance activities
- Troubleshoot platform issues and coordinate resolution with internal teams and external partners
- Ensure platform configurations remain stable, compliant, and upgrade-safe
- Configure and maintain ServiceNow modules, primarily: -ITSM -SPM -IRM -Additional modules depending on roadmap and business demand
- Implement and support: -Business Rules -Script Includes -Client Scripts -UI Policies / UI Actions -Data Policies -Flow Designer automations
- Create and maintain forms, views, tables, and workflows
- Support minor to medium custom development activities within platform standards
- Serve as technical point of contact for ServiceNow-related incidents, defects, and enhancement requests
- Analyze system errors, performance issues, and failed jobs
- Support root cause analysis and sustainable issue resolution
- Coordinate bug fixing and technical changes with implementation partners or internal stakeholders
- Support change implementation and technical validation in development, test, and production environments
- Follow and enforce defined ServiceNow development and administration standards
- Ensure compliance with internal governance, security, and authorization concepts
- Maintain technical documentation
- Support auditability and traceability of technical changes
- Work closely with: -Platform Lead -Process Owners/ Product Owner -Internal IT teams -External ServiceNow implementation and support partners
- Support technical refinement of requirements
- Contribute to backlog implementation from a technical and operational perspective
- Collaborate in agile or demand-based delivery structures.
Requirements
What you’ll need- 2–3+ years of hands-on experience in ServiceNow administration and technical configuration
- Experience in platform support, administration, or technical consulting roles
- Experience in enterprise IT environments with multiple stakeholders and integrated systems
- Structured and reliable working style
- Strong analytical and troubleshooting skills
- Good communication skills in English
- Solid knowledge of ServiceNow administration
- Technical understanding of: JavaScript in ServiceNow context, REST / SOAP interfaces
- Familiarity with: ITSM processes, CMDB basics (preferred), ServiceNow data model and table structure
- ServiceNow Certified System Administrator (CSA) – strongly preferred / ideal
- Certified Application Developer (CAD) – a plus
- Additional ServiceNow implementation certifications – beneficial.
Benefits
Comp & perks- Job Stability : We offer a stable work environment with long-term development opportunities.
- Performance Bonuses and Rewards : We recognize and reward achievements through bonuses or incentives.
- Annual Salary Increases : Salaries may be reviewed annually based on performance evaluations.
- Flexible Schedule : We offer a flexible work schedule to ensure a healthy work-life balance.
- Medical Services Subscription : Your health matters, so we provide a medical subscription.
- Referral Bonuses : We encourage colleagues to refer new candidates and receive a bonus.
- Bonuses : Easter : 1000 RON net Christmas : 1200 RON net Vacation : 2000 RON net
- Meal Vouchers : Valued at 40 RON each.
- Internal Library : We provide a library to nourish both mind and body.
- Eco-Friendly Dining Area : Equipped with everything needed for a pleasant meal experience.
- Catering : Fresh daily meals at an affordable price.
- Sports Benefits : We offer 7Card, football, volleyball, foot tennis, and fishing competitions.
- Happy Events : If you or your child gets married or you become a parent, you receive additional paid leave.
- Unfortunate Events : In case of unfortunate events, we offer support and paid leave.
- Birthday : You receive a gift from the company and a paid day off of your choice.
- Additional Vacation Days : We reward seniority both in the workforce and within the company.
- Transport : We reimburse subscriptions or provide transport on certain routes.
- Professional Development : We offer numerous development opportunities.
- Teambuilding and Relaxation Events : We organize teambuilding and relaxation events.
- Relaxation Area : We have a relaxation area in the company courtyard.
- Diversity and Multicultural Mindset : We encourage you to join our team, no matter who you are or where you come from.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow administrationServiceNow configurationJavaScriptREST interfacesSOAP interfacesITSMBusiness RulesScript IncludesClient ScriptsFlow Designer
Soft Skills
analytical skillstroubleshooting skillscommunication skillsstructured working stylereliable working style
Certifications
ServiceNow Certified System Administrator (CSA)Certified Application Developer (CAD)