CRM Account Manager – Klaviyo

retentionclub GmbH

CRM Account Manager proficient in Klaviyo handling multiple E-Commerce brands' CRM strategies. Independent decision-making and end-to-end management of client accounts without micromanagement.

Posted 7/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 €36,000 - €50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client accounts through CRM and email marketing, with a strong focus on Klaviyo for designing and optimizing campaigns. Capable of analyzing performance data to drive strategic decisions and improvements in an e-commerce context.

Highest-signal resume keywords

Klaviyo Campaign ManagementE-Commerce ExperienceData Analysis and OptimizationClient Account ManagementSegmentation and Timing Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email MarketingCampaign DesignPerformance AnalysisData-Driven Decision MakingSegmentation Strategies

Soft Skills

Independent Working StyleStrategic ThinkingCollaboration

Tools & Technologies

CRM SystemsKlaviyo

Industry Keywords

E-CommerceEmail CampaignsClient Management

About the role

Key responsibilities & impact

Independent, end-to-end management of multiple client accounts in CRM and email marketing
Designing, implementing and iterating flows and campaigns in Klaviyo
Analyzing performance data and deriving concrete, actionable optimizations
Making strategic decisions and representing them to clients and to me
Close collaboration with me on an equal footing — strategy and execution go hand in hand

Requirements

What you’ll need

Several years of demonstrable experience with Klaviyo in an e-commerce environment
Experience beyond standard welcome and abandoned flows — you’re also familiar with more complex cases
Deep understanding of how segmentation, timing, offers and design interact
Structured, independent working style without constant need for reassurance
Ability to justify decisions with solid reasoning and to stand behind them
Reads things thoroughly before starting (please include the sentence "E-Mail Marketing ist toll!" somewhere in your cover letter so we know you read this far)

Benefits

Comp & perks

Fully remote — work wherever you want
Fair compensation with a clear growth path for you and for us
A young, genuine team — agency vibe without the agency madness
Real strategic responsibility instead of assembly-line execution
Variety — no client day is the same