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ReSource Pro

Senior Quality Assurance Manager

ReSource Pro

Sr. QA Manager responsible for QA strategy and team leadership in insurance tech.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $96,655 - $163,676 per yearWebsite

Tech Stack

Tools & technologies
GuidewireSelenium

About the role

Key responsibilities & impact
  • Define and execute a comprehensive QA strategy aligned with the company's delivery model and business objectives, building the QA function from the ground up including operating model and delivery frameworks.
  • Establish QA service offerings, methodologies, standards, and best practices across projects, and continuously mature these processes to improve quality, efficiency, and predictability.
  • Develop scalable QA processes that balance onshore expertise with offshore execution, and partner with leadership to align QA capabilities with broader delivery and growth strategies.
  • Provide direct leadership of the QA team, including goal setting, performance management, coaching, career development, and recruitment, while fostering a collaborative and engaging team environment.
  • Establish role expectations, skill progression paths, and training plans for QA team members, and mentor them on insurance domain knowledge, testing best practices, and automation approaches.
  • Define talent needs up to Assistant Manager level and conduct talent planning to ensure staffing and technical expertise meet current and future business needs.
  • Oversee QA-owned deliverables across client projects, reviewing and approving test strategies, test plans, and execution approaches for complex engagements.
  • Partner with project managers, delivery leaders, and technical teams to align QA activities with project plans, monitoring testing progress, risks, and defects and escalating as needed.
  • Participate in client-facing discussions on QA approach, readiness, and outcomes, ensuring QA activities support successful UAT, production readiness, and go-live milestones.
  • Support continuous improvement through post-implementation reviews and lessons learned.
  • Establish standardized QA processes for test planning, execution, defect management, and reporting, and evaluate, select, and implement QA tools and automation frameworks (e.g., Selenium, Playwright).
  • Define the automation strategy and roadmap, promote integration of QA into CI/CD pipelines and Agile delivery, and collaborate cross-functionally with architects, developers, sales, and account teams to embed quality throughout the delivery lifecycle.

Requirements

What you’ll need
  • Bachelor's degree in Business, Computer Science, Information Systems, or related field required, or equivalent QA/testing experience
  • 7-10 years' experience in Quality Assurance
  • 5+ years' proven leadership or management role
  • Proven experience building, scaling, or formalizing a QA team or QA function
  • Experience managing hybrid onshore/offshore delivery models
  • Hands-on experience with enterprise software testing, preferably within the insurance industry
  • Experience supporting Agile, Scrum, and Waterfall delivery methodologies
  • Strong understanding of QA methodologies, testing lifecycle, and defect management
  • Experience with test automation frameworks and tools (e.g., Selenium, Playwright)
  • Familiarity with CI/CD pipelines and automated testing integration
  • Demonstrated experience with core insurance platforms such as Insurity, Guidewire, or similar systems strongly preferred
  • Strong communication, analytical and problem-solving skills

Benefits

Comp & perks
  • Generous PTO plan with paid holidays + floating holidays
  • 100% paid Employee Healthcare on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • 401k with employer match, vested on Day 1
  • Opportunity to work for a growing, global organization.
  • Ability to engage with clients and internal partners to make an impact.
  • Organization-wide focus on growth and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Quality AssuranceTest PlanningDefect ManagementTest AutomationEnterprise Software TestingCI/CD IntegrationAgile MethodologiesScrumWaterfallTesting Lifecycle
Soft Skills
CommunicationAnalytical SkillsProblem-SolvingCoachingCollaboration