Director, Client Development

ReSource Pro

Director, Client Development at ReSource Pro leading sales teams to achieve targets and enhance client relationships. Engage in a high-growth environment within the insurance industry.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesLead💰 $120,948 - $205,026 per yearWebsite

About the role

Key responsibilities & impact

Build, develop, and lead a team of client advisors, driving performance through clear quota setting, regular pipeline inspection, and disciplined forecasting.
Conduct quarterly and annual performance reviews tied to sales outcomes, including win rates, deal velocity, and account growth.
Support your team in the field through client visits and remote calls to contribute to deal strategy and advance the sales pipeline.
Ensure client satisfaction and retention by fostering trusted partner relationships that increase utilization of ReSource Pro services.
Work closely with on- and offshore delivery teams to troubleshoot concerns and negotiate renewal terms.
Contribute to the development of organizational business development standards, practices, and cross-team learning initiatives.
Foster a collaborative and solution-oriented workplace culture by upholding professionalism and engaging in constructive conversations.
Maintain individual contributor account management responsibilities for a portfolio of key accounts.

Requirements

What you’ll need

Bachelor’s degree in a related field of study
10–15 years of experience in sales and/or account management within insurance, BPO, or a related industry
7+ years of experience in leading and managing professional teams
Proven record of sales success and an established understanding of the core business of insurance clients
Exceptional interpersonal and communication skills, with the ability to influence all levels of an organization
Technologically savvy, including proficiency with Salesforce (or other CRMs) and the Microsoft Office Suite
Strong project management skills with a proven record of achieving consensus and effective results in project implementation
Ability to thrive and remain calm in a fast-paced, high-intensity environment
Willingness to travel more than 60% of the time
Industry designations such as CIC, CPCU, AINS, or CRS are preferred but not required.

Benefits

Comp & perks

100% paid employee health insurance available on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
Remote positions are Internet stipend-eligible
401k with employer match, vested on Day 1
HSA/FSA available
Long Term and short-term disability employer-provided
Generous PTO plan with paid holidays + floating holidays
Development and growth opportunities
Comprehensive wellness program and prioritization of employee health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementaccount managementproject managementquota settingpipeline inspectionforecastingdeal strategyclient retentionperformance reviewssales success

Soft Skills

interpersonal skillscommunication skillsinfluencing skillscollaborationsolution-oriented mindsetprofessionalismconstructive conversationscalm under pressureleadershipteam management

Certifications

CICCPCUAINSCRS