ReSource Pro

Technology Services Director

ReSource Pro

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $116,520 - $197,520 per year

Job Level

Lead

About the role

  • Lead the implementation of delivery frameworks, project governance, and continuous improvement initiatives.
  • Design and execute the deal review process for both projects and services, ensuring that we are selling what we can deliver.
  • Review all MSAs and SOWs with delivery teams and Legal to identify potential commercial or financial risks.
  • Design time tracking process and monitor metrics to ensure consistency and accuracy.
  • Manage client relationships, ensure high-quality deliverables, and optimize margins and cost control.
  • Build and manage a people supply chain with clear visibility into skills and availability.
  • Align resource planning with sales forecasts and strategic priorities to ensure efficient utilization.
  • Drive financial consistency through monthly reviews of direct and indirect costs and forecasting accuracy.
  • Work with Finance to identify and explain all variances for both actuals and forecasts.
  • Identify items required for financial improvements and drive those changes across Tech Services.
  • Support the integration of acquisitions by harmonizing delivery models and aligning systems.
  • Foster a positive and collaborative environment by upholding professionalism and promoting open, solution-oriented communication

Requirements

  • A bachelor's degree in Business Management, Operations, Technology, or a related field.
  • 10-15 years of leadership experience in operations and delivery within technology or professional services.
  • Proven track record in delivery management, workforce planning, and financial operations, including P&L management of over $100M.
  • Extensive experience with post-acquisition integration and change management.
  • Strong understanding of the deal process, from solution development to contract negotiation.
  • Exceptional analytical, data-driven, and communication skills.
  • Ability to travel up to 40% domestically.
  • Candidates must reside within the U.S. to be eligible for consideration.