ReSource Pro

Project Manager – Insurance Operations

ReSource Pro

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $75,126 - $127,083 per year

Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Lead and deliver consulting engagements to meet project timelines, scope, and client satisfaction
  • Develop and deliver client proposals, including resource planning, effort estimation, and pricing
  • Provide clear, high-quality client communications through executive presentations and updates
  • Apply change leadership, Lean process mapping, and operational improvement techniques to achieve client outcomes
  • Identify risks, create mitigation plans, and ensure delivery excellence using ReSource Pro’s consulting methodology
  • Independently manage multiple client portfolios and nurture long-term client relationships to drive growth and retention
  • Lead internal or client-focused process improvement initiatives and contribute to thought leadership through webinars, white papers, and industry events
  • Coach, mentor, and guide junior team members to support their growth and success

Requirements

  • Bachelor’s degree in Business, Finance, or Risk Management (Insurance focus preferred)
  • 10+ years of U.S. Property & Casualty or Employee Benefits insurance operations experience
  • 5+ years in consulting, from discovery through execution (Big 4 experience preferred)
  • 5+ years of Lean process improvement or operations management experience
  • 3+ years of business process outsourcing (BPO) and operations management experience
  • Lean Six Sigma Black Belt or equivalent experience (required)
  • PMP certification or 3+ years of program management experience (required)
  • Additional certifications such as CISR, ARM, CIC, Agile Certified, or Certified Insurance Operations Professional are a plus
Benefits
  • 100% paid employee health insurance available on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • Remote positions are Internet stipend-eligible
  • 401k with employer match, vested on Day 1
  • HSA/FSA available
  • Long Term and short-term disability employer-provided
  • Generous PTO plan with paid holidays + floating holidays
  • Development and growth opportunities
  • Comprehensive wellness program and prioritization of employee health

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Lean process mappingoperational improvement techniquesrisk managementbusiness process outsourcingoperations managementconsulting methodologyeffort estimationresource planningprogram managementchange leadership
Soft skills
client communicationproject managementcoachingmentoringrelationship managementthought leadershippresentation skillsteam leadershipproblem-solvingstrategic planning
Certifications
Lean Six Sigma Black BeltPMPCISRARMCICAgile CertifiedCertified Insurance Operations Professional