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GL Adjuster
Resolution RecruitingNationwide Retail General Liability Adjuster handling claims related to product damage and slip and fall incidents. Requires strong analytical skills and commitment to customer service in a remote role.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and evaluating retail general liability claims, with strong communication and negotiation skills to effectively manage stakeholder interactions and resolve complex claims. Proficient in maintaining accurate documentation and staying updated on industry regulations and best practices.
Highest-signal resume keywords
Retail General Liability Claims ManagementInsurance Principles and RegulationsCommunication and Negotiation SkillsClaims Management Software ProficiencySite Inspection and Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail General Liability ClaimsInsurance PrinciplesCoverage DeterminationLiability AssessmentSettlement NegotiationClaims DocumentationSite InspectionTask PrioritizationLegal Compliance
Soft Skills
Excellent CommunicationNegotiation SkillsIndependent Work
Tools & Technologies
Microsoft Office SuiteClaims Management Software
Industry Keywords
Claims ManagementInsurance RegulationsStakeholder CommunicationIndustry TrendsBest Practices
About the role
Key responsibilities & impact- Investigate and evaluate retail general liability claims promptly and thoroughly
- Communicate with insured parties, claimants, witnesses, and other relevant stakeholders to gather necessary information
- Determine coverage and liability for each claim based on policy terms and applicable laws
- Conduct site inspections and document findings to assess damages and liability
- Negotiate settlements with claimants and/or their representatives
- Collaborate with internal teams, including legal counsel and claims management, to resolve complex claims efficiently
- Maintain accurate claim records and documentation in accordance with company policies and industry regulations
- Provide regular updates to clients and management on claim status and resolution progress
- Stay informed about industry trends, legal developments, and best practices related to retail general liability claims management
Requirements
What you’ll need- Bachelor's degree or equivalent work experience
- Minimum of 2 years of experience in handling retail general liability claims
- Strong knowledge of insurance principles, coverage, and regulations
- Excellent communication and negotiation skills
- Ability to work independently and prioritize tasks effectively
- Proficiency in Microsoft Office Suite and claims management software
- Willingness to travel for site inspections and meetings as needed
Benefits
Comp & perks- Comprehensive benefits package including health insurance
- Retirement plans
- Paid time off
- Opportunities for professional development and advancement within the company