Director of Regulatory – Quality

Residential Home Health and Residential Hospice

Home Health Director of Regulatory and Quality overseeing regulatory compliance and quality initiatives for healthcare services. Collaborating with field staff to enhance patient satisfaction and clinical outcomes.

Posted 5/15/2026full-timeSchaumburg • Illinois • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Responsible to monitor and plan for improvement for value-based purchasing measures including patient satisfaction, rehospitalization, and clinical outcomes as outlined by CMS, joint-venture, or payor source requirements for contracting.
Responsible for survey-readiness and plans of correction to meet regulatory requirements that uphold accreditation and licensure.
Directs and manages team members for survey prep and quality initiative activities.
Responds to exceptions in performance metrics – clinical outcomes, audit results, compliance directives, and state survey results.
Serves as a member of the Professional Advisory Committee and/or Governing body.
Establishes service committees to facilitate and attain the objectives of the service program.
Participates as a member of compliance and policy review committees.
Assembles patient information and participates in referral source and payer networks.
Respond to escalations from CMS or state inquiries about patient care.

Requirements

What you’ll need

Licensed healthcare professional required (e.g., Registered Nurse, Physical Therapist, Speech Therapist, or Occupational Therapist) with current, active licensure in good standing.
Bachelor’s degree required (or equivalent professional credential/experience); Master’s degree preferred.
Minimum of three (3) years of experience in home health or a comparable healthcare setting.
Minimum of 3 years of leadership experience.
Demonstrated success in coaching, mentoring, collaborates effectively within a team and performance management, with the ability to develop and support high-performing teams.
Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership.
Proven leadership with the ability to supervise staff and interact tactfully with teams and the community.
Strong business and operational management knowledge.
Demonstrates strong leadership, critical thinking, and sound decision-making skills.
Communicates effectively both verbally and in writing.
Applies sound clinical judgment and problem-solving abilities.
Maintains a sense of urgency, responsiveness, and attention to detail.
Drives operational efficiency and supports business growth.
Accurately documents information and maintains confidentiality.
Exhibits professionalism, empathy, tact, organization, and accountability.
Proficient in Microsoft Office Suite.

Benefits

Comp & perks

Up to 22 paid holiday and personal days off in year one
Company funded pension
DailyPay : Access your money when you want it!
Industry-leading 360 You ™ benefits program
Company paid emotional health and wellness support for you and your family
Adoption assistance
Access to Ramsey SmartDollar

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

value-based purchasingpatient satisfactionrehospitalizationclinical outcomessurvey readinessperformance metricscompliance directivesclinical judgmentproblem-solving

Soft Skills

leadershipcoachingmentoringcollaborationdelegationaccountabilitycritical thinkingdecision-makingcommunicationattention to detail

Certifications

Licensed healthcare professionalRegistered NursePhysical TherapistSpeech TherapistOccupational Therapist