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R
Bodily Injury Claims Team Lead
Reserv ClaimsBodily Injury Claims Team Lead at Reserv overseeing commercial transportation claims. Managing a remote team and driving efficiencies through technology and analytics.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in insurance claims management, particularly in bodily injury and property damage, while fostering a positive team environment and aligning with client expectations. Proven ability to implement best practices and drive efficiencies in claims processes through effective leadership and technology adaptation.
Highest-signal resume keywords
Insurance Claims ManagementLeadership ExperienceCommercial Transportation ExpertiseClaims Process ImprovementClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingClaims InvestigationClaims EvaluationClaims SettlementClaims RecoveryData AnalysisMetrics ReportingLoss MitigationTechnology AdaptationQuality Assurance
Soft Skills
DependabilityAgilityTeamworkCoachingProfessional Development
Certifications & Qualifications
Active LicensureRelevant Licenses
Industry Keywords
Bodily InjuryProperty DamageClaims ProcessRemote ManagementConfidential Information Handling
About the role
Key responsibilities & impact- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Requirements
What you’ll need- Minimum 5 years of experience in commercial transportation
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
Comp & perks- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!