Bilingual Spanish Commercial Claims Adjuster – Auto Damage

Reserv Claims

Transportation Claims Adjuster at Reserv focusing on customer claims and service. Engaging in continuous learning and working with technology-driven claims processes.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in transportation claims adjusting, including first-party and third-party claims, while ensuring compliance with state regulations and policy provisions. Possesses strong analytical skills to evaluate complex data and make informed decisions, alongside a commitment to continuous professional development.

Highest-signal resume keywords

Transportation Claims AdjustingActive Adjuster LicenseFirst Party-Comp and CollisionThird-Party PDTotal Loss Adjusters

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ManagementData AnalysisNegotiationPolicy ExplanationSubrogation and Salvage Recognition

Soft Skills

Customer ServiceProblem SolvingCommunicationMotivation for Learning

Certifications & Qualifications

Bachelor's DegreeDesignated Home State (DHS) License

Industry Keywords

State RegulationsStandard Operating ProceduresClaims GuidelinesContinuous Professional DevelopmentCommercial Experience

About the role

Key responsibilities & impact

Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests
Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
Coordinate the repair of damaged vehicles and assist with rental reimbursement
Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
Provide input for continuous development of claims guidelines, best practices, and process improvements
Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Requirements

What you’ll need

Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:
- First party-comp and collision
- Third-Party PD
- Total loss adjusters
Willing to obtain all licenses within 60 days, including completing state required testing
Knowledge of state regulations, policy provisions, and standard operating procedures
Commercial experience preferred
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
Curious and motivated by problem solving and questioning the status quo
Desire to engage in learning opportunities and continuous professional development
Willingness to travel for client and claims needs

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want.