Claims Team Lead – Trucking

Reserv Claims

Claims Team Lead at Reserv overseeing commercial transportation claims adjustments. Leading a team and leveraging technology for efficient claims handling.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as backup/leader when the Manager is out of office
Responsible for having direct reports
Responsible for initial onboarding tasks/ access and new hire cultural immersion
SME for first-line questions, escalations, roundtable discussions
Increased reserve and payment authority with the ability to assist with moderate reviews
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset

Requirements

What you’ll need

5+ years of insurance claims experience in multiple lines of business, preference for an transportation (trucking) with some bodily injury experience
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
3+ years of leadership experience with a preference for experience managing in a remote environment
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
Demonstrated commitment to quality, accuracy, and attention to detail
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information.

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy
Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance claims experiencetransportation claimsbodily injury claimsclaims systemsprocess improvementquality assuranceaccuracyattention to detail

Soft Skills

leadershipcustomer-centric mindsetintegrityethicsaccountabilitycommunicationteam collaboration

Certifications

active adjuster licenseDesignated Home State (DHS) license