Claims Manager, Property Damage

Reserv Claims

Claims Manager at Reserv ensuring operational effectiveness and team leadership within a tech-driven claims organization. Focus on delivering excellent service while managing remote teams and leveraging analytics.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

insurance claims experiencereal property damage claimsproperty damage appraisalXactimateSymbilityclaims systemsprocess improvementdata analysismetrics reportingloss mitigation

Soft Skills

leadershiptrainingcommunicationattention to detailintegrityethicsaccountabilityoperational effectivenessteam managementclient advising

Certifications & Qualifications

active adjuster licenseDesignated Home State (DHS) license

Industry Keywords

claims managementremote managementoperational efficiencyanalyticscompliancequality assuranceconfidential information handlingclaims reportingclient relationsproperty appraisal

About the role

Key responsibilities & impact

Provide support to a Claims Director with leadership and claim technical responsibilities
Oversee work done within the Real Property Appraisal staff
Deliver operational effectiveness in leveraging technology and analytics
Balance management responsibilities and individual contributor responsibilities as needed
Attract, hire, retain, and provide a high level of training with the support of leadership team
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation

Requirements

What you’ll need

10+ years of insurance claims experience, real property damage claims; preference for property damage appraisal experience in programs such as Xactimate and Symbility
5+ years of leadership experience with a preference for experience managing in a remote environment
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
Demonstrated commitment to quality, accuracy, and attention to detail
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want.
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
Work toward reducing and eliminating all the administrative work from an adjuster role
Foster a culture of empathy, transparency, and empowerment in a remote-first environment