Bilingual Auto Property Damage Claims Adjuster

Reserv Claims

Bilingual Auto Property Damage Claims Adjuster at Reserv, providing customer service for insurance claims. Collaborating with policyholders to facilitate claim processes and resolutions.

Posted 5/19/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests
Gather necessary information from customers to initiate the claim and determine the appropriate course of action
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
Coordinate the repair, if necessary, for the property damage
Recognize requirements for potential escalation should the loss no longer meet criteria for your handling
Communicate and coordinate with involved parties regarding negotiations and settlement
Provide input for continuous development best practices, and process improvements

Requirements

What you’ll need

Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
Experience with handling real property damage, this is not required but encouraged
Minimum of 1 year experience with insurance claims and/or customer service
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
Bilingual (fluent in Spanish and English)

Benefits

Comp & perks

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want.
Technology is something that should make your life easier, not harder!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance claimscustomer serviceproperty damage handlingclaims managementnegotiationprocess improvementbest practices

Soft Skills

communicationcourtesyproblem-solvingcoordinationescalation management

Certifications

adjuster licenseDesignated Home State (DHS) license